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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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April 29, 2021
The staff were very professional and accommodating during the time my vehicle was being serviced. They kept me informed of the process and the various needs of my vehicle, and I had the option of extra servi the time my vehicle was being serviced. They kept me informed of the process and the various needs of my vehicle, and I had the option of extra services which I liked. More
by bigcountry2682
Verified CustomerEmployees Worked With
Erik Shirvinski, Cecily Munn
April 28, 2021
all went wellrotated tires no problem oil change all went well rotated tires no problem oil change complete friendly service department very good service department only didnt like the email saying all went well rotated tires no problem oil change complete friendly service department very good service department only didnt like the email saying i needed more things done to my 21 Ram like additives that shouldnt be needed Thank you More
by ralph.cutler
Employees Worked With
Alec Ernce
April 28, 2021
They did a really good job about contacting my warranty and getting everything covered that was wrong with my truck. Got my truck back and they fixed the problem fast. My truck sounds good now. and getting everything covered that was wrong with my truck. Got my truck back and they fixed the problem fast. My truck sounds good now. More
by jason.craig
Employees Worked With
Alec Ernce
April 26, 2021
Service Manager and team were great honest, fast, and reliable. Diagnosis was done quickly. Good communications on how long the repair would take once the part comes. in. reliable. Diagnosis was done quickly. Good communications on how long the repair would take once the part comes. in. More
by chris.welborn23
Employees Worked With
Other Employees :
Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White, Alec Ernce
April 23, 2021
Truck service Manger was the best! He made sure I was taken care of quickly. I didn't have to keep calling, he kept me up to date the entire time. taken care of quickly. I didn't have to keep calling, he kept me up to date the entire time. More
by thomasveld40
Employees Worked With
Other Employees :
Erik Shirvinski, Cecily Munn, Richard Wallis, Tony White, Alec Ernce
April 21, 2021
3 items were suppose to be resolved and only one was. When I went to pick up after being told it was ready for me after center had for a week and it was immediately clear that all the items weren’t done When I went to pick up after being told it was ready for me after center had for a week and it was immediately clear that all the items weren’t done and then when I asked the service guy what was the deal, his response was “you mean they didn’t put that on. More
by bkkbrewer
Employees Worked With
April 21, 2021
Treated with respect and honesty. Quick and accurate diagnosis. Repair was done on time and within estimate. Communication was excellent throughout the process. We will keep servicing our 15 year ol diagnosis. Repair was done on time and within estimate. Communication was excellent throughout the process. We will keep servicing our 15 year old Grand Cherokee here to assure it continues to run and look like a new one. Can't beat a Hemi! More
by lifeflight15
Employees Worked With
Alec Ernce
April 20, 2021
Very thorough about what my truck needed and a great price as well. Friendly customer service! And also at a timely manner. Setting up an appointment with them was easy and extremely helpful price as well. Friendly customer service! And also at a timely manner. Setting up an appointment with them was easy and extremely helpful More
by gerald6delacruz
Employees Worked With
Alec Ernce
April 19, 2021
Great service! Got me in and out in one day!! Super! Management treated me very nice. I was very pleased with the job done to my Dodge pickup. Management treated me very nice. I was very pleased with the job done to my Dodge pickup. More
by judithannetteboggs
Employees Worked With
Tony White
April 10, 2021
The employees in parts and service were very helpful and attentive. A couple of suggestions though. Don’t have your sales staff greet the customer with “Hey man, what you here for? A better approach might b attentive. A couple of suggestions though. Don’t have your sales staff greet the customer with “Hey man, what you here for? A better approach might be “Welcome to our dealership, can I help you”. By the way, everyone seemed to be on their phones all of the time. More
by John
