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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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March 24, 2021
Could not have ask for better service. I would recommend to all my friends to take their business to Lawton Chrysler Jeep Dodge Ram if they are looking to have their vehicle serviced or looking to purchase to all my friends to take their business to Lawton Chrysler Jeep Dodge Ram if they are looking to have their vehicle serviced or looking to purchase a new one. More
by mbreese67
Verified CustomerEmployees Worked With
Cecily Munn
March 23, 2021
Excellence is never achieved only sort afterwards. The service on my vehicle was proficient as well as the time I spent waiting was reasonable. Pretty clean waiting area and friendly customer service. service on my vehicle was proficient as well as the time I spent waiting was reasonable. Pretty clean waiting area and friendly customer service. More
by WADESCX3
Employees Worked With
Erin Shirvinski, Erik Shirvinski, Cecily Munn
March 22, 2021
Did a great job on my new car would recommend then to others for great customer service and great service thank you will return as a customer others for great customer service and great service thank you will return as a customer More
by HAULIN1595
Employees Worked With
March 18, 2021
Very helpful and knowledgable as well as saving me money on repairs. My vehicle runs better now then when I bought it. The staff was exceptionally hospitable and accomidating. on repairs. My vehicle runs better now then when I bought it. The staff was exceptionally hospitable and accomidating. More
by jfresejr
Employees Worked With
March 18, 2021
Pricing was not what should have been. They are crooked and does misleading ads. No one wants to help. I will turn into BBB. I tried to talk but got very frustrated. I had a coupon from the mail for $39.95 and does misleading ads. No one wants to help. I will turn into BBB. I tried to talk but got very frustrated. I had a coupon from the mail for $39.95 with my vin on it. They charged me $129. Then tried to update me $700. Not a dealership I trust. I will drive 55 miles to Patterson Auto. More
by suzanne_haylockart
Employees Worked With
March 17, 2021
I turned my ram in earlier in the month and I’m still waiting on 3 items to be resolved for over 3 weeks now. My uconnect is jacked my truck was there for 4 days and was told they couldn’t get the softwa waiting on 3 items to be resolved for over 3 weeks now. My uconnect is jacked my truck was there for 4 days and was told they couldn’t get the software update because of download speed. Sounds kinda weird for a company that has broadband. Then the defrost module for the rear window had come detached and the solution was to order a whole new rear window versus Re Attaching the defrost module back to window. I knew I just should have driven the extra miles to Patterson in WF to see Henry who cares about his customers and would have had all this taken care of by now. My fault for choosing convenience over proven reliability. I’m a senior leader on Fort Sill and I will not be recommending any of my junior soldiers to visit Lawton Chrysler Jeep I will be sending them to Wichita Falls Patterson More
by bkkbrewer
March 13, 2021
Excellent customer service and care! I was allowed to bring my Labrador Retriever with me. Everyone greeted me nicely. Happy it was a fast service time. bring my Labrador Retriever with me. Everyone greeted me nicely. Happy it was a fast service time. More
by marburyj
Employees Worked With
Jessi Barnett
March 13, 2021
extremely pleased with the quality and expediency of the service I received on my Eco Diesel Ram!! The service advisors are very knowlegable and competent. Overall, I'm very pleased with the service perform service I received on my Eco Diesel Ram!! The service advisors are very knowlegable and competent. Overall, I'm very pleased with the service performed. THANKS More
by jdorrell
March 10, 2021
I've had my truck serviced here a few times over the past year and a half. The service has been slowly improving during that time period. Early last year I had my drivers side mirror cowling replaced under w year and a half. The service has been slowly improving during that time period. Early last year I had my drivers side mirror cowling replaced under warranty repair. During that visit one of the service techs broke the mirror and it needed replaced. I waited a few weeks for the part to come in and it was replaced but the self retracting mirrors did not retract correctly and continue to cycle a few times before opening or closing. Yesterday, I brought up this issue to the service department to see what going on with them. He said it could probably be reset somehow. I was informed by the service guy that the mirror system needed replacing in its entirety. No problem I thought until he said it would cost $200(deductible) to replace them using my extended warranty. I asked why I would have to pay that deductible if it was caused by the service department. He stated that it was probably caused by a car wash attendant pushing in the mirrors. I wash the truck by hand at home in the driveway so it isn't possible for that to have happened. I don't appreciate the insinuation and the additional time I will need to spend getting this repaired for the 3rd time! More
by martindeck
Employees Worked With
James Crawford
