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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,913 Reviews

1,913 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 12, 2024

Barbara goes above and beyond for her customer. Always a pleasant experience dealing with her and LCJD More

by michaelgentry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback. Michael! We're thrilled to hear that Barbara consistently provides you with exceptional service. We appreciate your trust in LCJD and look forward to your next visit!

October 11, 2024

Customer for 14yrs and 13 purchases and always get great service. I have stayed with them for the great service across the board. More

by ukgirl1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your loyalty over the past 14 years! We're thrilled to hear you've consistently received great service with us. We appreciate your support and look forward to many more purchases in the future!

October 11, 2024

Very professional. No hidden prices. Everything was explained throughly. The staff was amazing. Would recommend. More

by clabarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, clabarge! We're glad to hear you had a professional experience with clear communication and no hidden prices. We appreciate your recommendation and look forward to serving you again!

October 11, 2024

Ariel stayed on top of everything. I felt honored to have her as my representative at your business. I believe you did you r best to get my vehicle repaired and back to r as soon as p More

by arnosmith52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Arno, we appreciate your kind words! We're delighted to hear that Ariel provided you with excellent service and kept you informed throughout the process. We appreciate your patience and trust in us, and we hope to see you again soon!

October 10, 2024

Truck was not put back together. Glovebox tore apart. Wires and trash in the floor. Horrible job. We will not be returning to Lawton for anything. This is not the first time. We will More

by Tom Belase Fleet Mngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Denio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback Tom on your recent service visit to Lawton CJD. We hold quality of work to the highest of standard and we appear to have let you down in that category. Being a Business Link dealer for Mopar, we strive to keep the fleet owners completely satisfied by expediting their vehicles through the service department to keep the downtime to a minimum. I will continue to coach our team to keep quality at the top. Please feel free to reach out directly to me at 580-771-3339. Thank you, Todd Brown

October 10, 2024

Kept my car for 7 hours just to tell me they have to order a part. Allegedly fixed my car then have the same problem haven the next day. Barbara is rude and unfriendly every time I come there. She yells More

by johnstonchessa_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Chessa. We're sorry to hear about the delays and the unprofessional experience you encountered. We’ll address this with our team to improve both communication and service. Please reach out if there’s anything further we can do to make this right.

October 09, 2024

Shaun was incredibly helpful and kind. He followed up with all of our concerns with grace. Best customer service I've received. More

by katie.f.brandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Katie! We're thrilled to hear that Shaun provided such helpful and kind service. We'll be sure to pass along your praise, and we appreciate your kind words!

October 07, 2024

Good service so far. Friendly customer service. Fast turn around, they’re direct with explaining what needs to done More

by filoialiiagaitau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear you had a positive experience with our friendly customer service and quick turnaround. We look forward to continuing to provide you with excellent service!

October 07, 2024

Making an appointment is super easy and the service is quick and staff is friendly. More

by deannbowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Deann! We're glad to hear that making appointments is easy and that you enjoyed quick service from our friendly staff. We appreciate your support!

October 06, 2024

Will NEVER USE THEM AGAIN. My honest review would not get posted. Horrible customer service no communication. More

by MAPRINCIPEVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're sorry to hear about your experience and would like to understand more. Please reach out to us directly so we can address your concerns. Your satisfaction is important to us.

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