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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,914 Reviews
Call Service Center (580) 215-5567

1,914 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 06, 2024

Will NEVER USE THEM AGAIN. My honest review would not get posted. Horrible customer service no communication. More

by MAPRINCIPEVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're sorry to hear about your experience and would like to understand more. Please reach out to us directly so we can address your concerns. Your satisfaction is important to us.

October 05, 2024

The wait time to get Ram in wasn’t very long at all. Wait time for service was ok. More

by jannerussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Janne! We're glad to hear the wait time to get your Ram in was short, and we'll work on making the service time even better. We appreciate your business!

October 05, 2024

Its was great. .everything was good. The customer service, the greeting when I got there for my car service and stuff… no better words to tell how good they were. More

by Agavaafaataumalealofa Toetu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We're so glad you had a great experience and felt well taken care of. We look forward to providing you with the same excellent service in the future!

October 04, 2024

They were very helpful and made the experience as good as it could have possibly been More

by DUB.WOODALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathon Vissepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randon Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re thrilled to hear that our team made your experience so positive. We appreciate your support and look forward to assisting you again!

October 04, 2024

This is the worst dealership I can ever remember doing business with and I would only do additional business with them if I can’t find another Dodge dealer within 100 miles of where I live. Their mechanic More

by Terry Kiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize any of the people listed and I didn’t write down anybody’s name. From my perspective none of them stood out for positive reasons.
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Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for your experience and appreciate your honest feedback, Terry. We're sorry to hear that our service did not meet your expectations and that you felt our mechanics were unskilled. Your concerns about our service practices are important to us, and we will address them to improve our customer experience. Thank you for bringing this to our attention.

October 04, 2024

Everyone was very helpful. Got my car in and out in a timely manner. Very satisfied customer! More

by maysecarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Carrie! We're thrilled to hear that you had a timely and helpful experience. We appreciate your business and look forward to seeing you again!

October 03, 2024

Was an amazing experience . Great people and great service. Ten out of ten yess sir More

by MSALCIDO1386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much! We’re thrilled to hear you had an amazing experience with our team. Your support means a lot to us, and we can’t wait to see you again!

October 03, 2024

Great sales personal,got sale done in timely manner and no pressure will buy my next car from them. More

by brookskbb1
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese
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Oct 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear our sales team made your experience smooth and pressure-free. We look forward to helping you with your next car purchase!

October 01, 2024

Great experience. . they kept me in the loop about everything.. called me several times to keep me updated on what was going on More

by amsinger1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Amsinger1980, thank you for your fantastic feedback! We’re glad to hear you had a great experience and appreciated the communication. Keeping our customers informed is a priority for us. We look forward to serving you again in the future!

October 01, 2024

My initial visit went very well. I was only looking. Josh the salesman was perfect. Professional and friendly. He sold me on the truck! Awesomeness More

by johnsandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese
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Oct 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Hi John, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Josh. We're glad he could help you find the perfect truck. Enjoy your new ride, and we look forward to seeing you again!

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