Lawton Chrysler Jeep Dodge RAM - Service Center

The dealership is okay. But the communication gap between depts lack. At least One recall was completed.. But the communication gap between depts lack. At least One recall was completed.. More

I came in for a flat tire. They told me 1-2 days wait until my new tire came in. 5 days later, I called and my tire was never even ordered! I had to wait another 5+ days for a They told me 1-2 days wait until my new tire came in. 5 days later, I called and my tire was never even ordered! I had to wait another 5+ days for a new tire meanwhile mine is barely drivable and felt unsafe. Ridiculous wait and awful customer service. More

Shane was verify helpful and went out of his way to find the answers I needed. This is our second interaction and he will be my preferred contact next time I need service. My only disappointment with th the answers I needed. This is our second interaction and he will be my preferred contact next time I need service. My only disappointment with this visit is that they are unable to fix my issue… but that is no way his fault. More

Worker was very rude when I asked her a question. Referred to me as that man in front of other customers Referred to me as that man in front of other customers More

I've never had an issue with the dealership. Parts have always been on hand or delivered in a timely manner. I've always had service appointments granted on the same day or within 48 hours. Parts have always been on hand or delivered in a timely manner. I've always had service appointments granted on the same day or within 48 hours. More

I’m in there fairly frequently Barbra always makes sure I’m take care of in a timely manner. I’m take care of in a timely manner. More

I am very happy with this dealership. The staff was friendly and knowledgeable, and their goal was to get things done quickly. The staff was friendly and knowledgeable, and their goal was to get things done quickly. More

advisor spoke down to me and tried to blame me for you all not receiving my paymen, though I had 3 different confirmations of payment. all not receiving my paymen, though I had 3 different confirmations of payment. More

Some confusion at the beginning but everything was cleared up and finished flawlessly without issues! Thanks cleared up and finished flawlessly without issues! Thanks More

He was very helpful and informative on what needs to be done and when we could be scheduled. done and when we could be scheduled. More