Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,948 Reviews

1,948 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
October 24, 2024

He was very helpful and informative on what needs to be done and when we could be scheduled. More

by alisha_bales2629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Alisha! We're glad to hear you found the information helpful. We look forward to assisting you further! 😊✨

October 24, 2024

Shaun was very helpful. He explained what the diagnosis showed, and then he called my insurance and put them on speaker so that I was totally aware of what they were told. I More

by kathyjones66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Kathy! We're glad Shaun was able to assist you so thoroughly and keep you informed. We appreciate your feedback! 😊📞

October 24, 2024

Shawn did a great job keep me informed of the progress. I am very satisfied with the repairs & would gladly recommend you all to anyone need their vehicle repaired. Thank you More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Tony! We're happy to hear Shawn kept you well informed and that you're satisfied with the repairs. We truly appreciate your recommendation! 🚗👍

October 23, 2024

We we're very pleased with service, great experience. New truck is wonderful thank you More

by trudyburleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Sampley
Oct 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're delighted to hear you had a great experience and love your new truck. Enjoy the ride and let us know if we can be of further assistance.

October 23, 2024

Job was done as promised, work was quality. Details about job were expressed well. Parts took a little longer than I expected to be delivered. Repair work was done promptly and out as promised. More

by kaytee86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad the repair met your expectations and was completed on time. We appreciate your patience with the parts delivery and look forward to serving you again!

October 23, 2024

Went above and beyond to insure that my experience was a great one . Meticulously scheduled my appointment when they would absolutely have time to get it in ensuring I would get my truck back and repaired i More

by JSMITH4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We're thrilled to hear that the team made your experience smooth and efficient. We'll be sure to pass along your appreciation to the scheduler and mechanics. We look forward to serving you again!

October 20, 2024

Great team, quick and very helpful. Would recommend a friend or family member there too More

by MDWALKER1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese, Mario Joseph Santos
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation!

October 20, 2024

I do like the fact that they give you a 3 year free oil changes. But what they don’t say is that it’s so many miles or 3 years. That I don’t like. More

by elbigtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese, Mario Joseph Santos
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad you appreciate the 3 years of free oil changes, but we understand your frustration about the mileage limit. We’ll share your concerns to help improve communication in the future.

October 20, 2024

Awesome. . they check my airbags and seatbelt.I didnt wsit muxh longer to be the next More

by sarahmae.pettigrew1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sarah Mae! We're glad to hear your airbag and seatbelt check went smoothly and that your wait time was short. We appreciate your feedback!

October 19, 2024

I called for a quote three separate times, every time someone different picked up and they all gave me the same price of $125 for installation and programming of a new radio, until I came in person and w More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Sal. We apologize for the miscommunication regarding the pricing and for the condition in which your car was returned. We’ll make sure to pass this along to the team to improve our service and ensure transparency in the future. If you’d like, please reach out so we can further address these concerns.

...
21
...