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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,915 Reviews

1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 02, 2024

Very fast service and Ariel was very nice and professional look forward for my next service More

by watauvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear you had a great experience with Ariel and our fast service. We look forward to seeing you again for your next visit!

September 01, 2024

Good and friendly place only thing is that communication is not so good. Service has been ok More

by cinleogon25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear you found our team friendly, but we apologize for any communication issues. We’ll work on improving that aspect of our service. We appreciate your business and hope to provide an even better experience next time!

August 31, 2024

Awesome communication about issues. Would recommend them for any services. Quick quality work and up front about cost. More

by gunderwood5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback! We’re thrilled to hear that you appreciated our communication, quick service, and transparency about costs. Your recommendation means a lot to us!

August 31, 2024

Barbara is always on top of it and makes every experience there worth it. Her positivity alone makes it worth it to come back there for services. More

by carvotta2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your wonderful feedback! We’re thrilled to hear that Barbara’s positivity and dedication make your visits enjoyable. We appreciate your continued support and look forward to seeing you again!

August 30, 2024

Barbara and Shaun were both very helpful in servicing the vehicle. Gave extra time to ensure vehicle is in good shape. More

by lester4osu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Lester! We're pleased to hear that Barbara and Shaun provided excellent service and took extra time to ensure your vehicle was in top shape. We appreciate your business and look forward to assisting you again!

August 29, 2024

Bought a car July 8 already had to spend over $800 fixing the sensors on it because Dodge Jeep ram whatever your name is would not fix it because my warranty was 167 miles over I think that is bad business t More

by kasondraweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your experience, Kasondra. We understand how frustrating it must be to deal with unexpected repair costs. Warranties typically have mileage and time limits, and we regret that yours was not covered due to being slightly over the limit. We strive to provide the best service possible, and it's disappointing to hear we fell short. We appreciate your feedback and will ensure it’s shared with the relevant teams to help improve our service in the future. If there's anything we can do to assist you further, please let us know.

August 29, 2024

Several delays and excuses for why my truck was not repaired in the time frame given. My truck stayed at the dealership for a month to replace the oil pump and engine mounts. When I ask the service tec More

by trippin4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for the delays and frustration you experienced with your truck repair. Your feedback about the lack of communication and ongoing issues is important to us, and we’re committed to addressing these concerns. Thank you for bringing this to our attention, and I hope we can make things right in the future.

August 29, 2024

Awesome! !! Always outstanding customer service. Shout out to Tyler Price he is the guy we always request for all our car maintenance. If you are buying a car More

by stephensdk1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Price, Tanner Sampley
Aug 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the fantastic review! We’re thrilled to hear that Tyler Price consistently provides outstanding service and that you’re pleased with our dealership. We appreciate your recommendation and look forward to assisting you with all your car needs!

August 29, 2024

Markeith was very professional and answering all the questions thank you for everything we appreciate you. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markeith Bryant
Aug 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We’re glad to hear that Markeith provided you with professional and thorough service. We appreciate your feedback and look forward to assisting you in the future!

August 29, 2024

After coming from afar and researching this AC issue, i place my trust in this dealership to get me back in a comfortable ride. In 10 mins my issues was found and eventually got me into a loaner vehicle fo More

by goss954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
4.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your detailed feedback! We’re thrilled to hear that we could resolve your AC issue quickly and provide you with a loaner vehicle. Aliel and the team appreciate your patience and trust in us. We’re glad we could help you get back to a comfortable ride!

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