Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,915 Reviews

1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
August 27, 2024

My Pacifica was in for a Warranty Recall on the rear camera. Ariel established a convenient appoint for my vehicle and it was brought into the shop on time. Ariel was polite and professional. He asked More

by MAXER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We’re pleased to hear Ariel provided such professional and timely service for your Pacifica’s recall. It’s great to know everything went smoothly and you were kept informed throughout. We appreciate your feedback and look forward to assisting you again in the future!

August 27, 2024

Worked with my schedule and got my truck in and out promptly and professionally at a decent price. More

by turbognt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear that we accommodated your schedule and handled your truck promptly and professionally. We appreciate your business and look forward to serving you again!

August 22, 2024

Thank you for providing great service for my vehicle! I appreciate all that you all do! More

by isaiahreyno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Isaiah! We’re glad to hear you’re satisfied with our service. We appreciate your kind words and are here to help whenever you need us!

August 22, 2024

Very helpful, great customer service. Barbara went above and beyond to assist with my vehicle. More

by JeremyB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jeremy! We’re thrilled to hear that Barbara provided exceptional service and went above and beyond to assist you. We appreciate your feedback and look forward to serving you again!

August 22, 2024

Sean was professional & personable as always. Once the parts were in everything went smoothly. The ride from dealer to work helped so much. I believe his name is Wilson. Thanks to your awesome te More

by patriciaburt17@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Patty! We’re thrilled to hear that Sean, Wilson, and Ariel provided exceptional service and made your experience smooth and convenient. We appreciate your kind words and are here if you need anything else.

August 21, 2024

Appreciate the care & concern that Barbara gives every time I am at the dealership. I always enjoy working with her. More

by jenny.head
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jenny! We're thrilled to hear that Barbara consistently provides you with great care and attention. We'll be sure to pass along your kind words!

August 21, 2024

You guy are a jeep dealership. The marketing and main focus of your brand is a capable off road vehicle and as a off road brand your maintenance department should be prepared for a More

by raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback from your recent service visit to Lawton CJD. I agree that we are a Jeep dealership. We have factory trained technicians here that specialize in factory/stock vehicles. We are not an upfitter as this is not our specialty. But we do stand behind our work and what we did do for you. We did not install your suspension lift. I would highly recommend that you visit an offroad repair facility to ensure what was installed was done correctly. Thank you Todd Brown.

August 21, 2024

I’ve been waiting on a piece for almost a year and haven’t received it. I’m so over it! More

by kbasey91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Adair
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback kbasey91. We actually agree with you! This is a manufacturer issue that is completely out of our hands. We have a few customers with the same issue. I do apologize wholeheartedly! If I was in this situation I'd be upset as well. Please feel free to call at your convenience. My number is 580-771-3339. Thank you, Todd Brown.

August 21, 2024

Nothing gets done. I fact, I don’t believe our car was even looked at last time we left it. Dropped it off Friday morning. No updates finally had to go to dealership Mo More

by trentd0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback from your recent service visit to Lawton CJD. We strive for excellence in customer service, but it appears we came up a bit short. I'm not 100% sure which vehicle visit that this feedback is from. Please feel free to call me at your convenience. My direct line is 580-771-3339. Thank you, Todd Brown

August 21, 2024

LCJDR takes care of you, the staff is professional and courteous all departments. Thanks you More

by derrih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Derrih! We’re glad to hear that you had a great experience with our professional and courteous team. We appreciate your kind words!

...
25
...