Lawton Chrysler Jeep Dodge RAM - Service Center

Bought a car July 8 already had to spend over $800 fixing the sensors on it because Dodge Jeep ram whatever your name is would not fix it because my warranty was 167 miles over I think that is bad business t the sensors on it because Dodge Jeep ram whatever your name is would not fix it because my warranty was 167 miles over I think that is bad business to not have your car to whole months and you have to spend $900 on For someone else to fix your vehicle I will never buy a vehicle from this company ever again. This was my second vehicle I purchased and my husband also bought one never again. Will I spend any money buying a vehicle from you? You guys drop the ball let me down. I am so disappointed with the service that I received . More

After coming from afar and researching this AC issue, i place my trust in this dealership to get me back in a comfortable ride. In 10 mins my issues was found and eventually got me into a loaner vehicle fo place my trust in this dealership to get me back in a comfortable ride. In 10 mins my issues was found and eventually got me into a loaner vehicle for 24 hrs. Aliel was the icening on the cake by alway provide fast response to questions and understanding my pain. It has 3 years since i have been dealing with intermittent AC. Thank you to this entire staff for dealing with me and my issue. More

Awesome! !! Always outstanding customer service. Shout out to Tyler Price he is the guy we always request for all our car maintenance. If you are buying a car !! Always outstanding customer service. Shout out to Tyler Price he is the guy we always request for all our car maintenance. If you are buying a car or needing maintence this is the place to go. Wonderful dealership!! More

Markeith was very professional and answering all the questions thank you for everything we appreciate you. questions thank you for everything we appreciate you. More

Several delays and excuses for why my truck was not repaired in the time frame given. My truck stayed at the dealership for a month to replace the oil pump and engine mounts. When I ask the service tec repaired in the time frame given. My truck stayed at the dealership for a month to replace the oil pump and engine mounts. When I ask the service technician why it was taking so long he told me they were awaiting parts to come. Then I found out the part has been in for a week. Poor customer service and leadership in the service department. I ask to talk to the technician since he was the one determining when he felt like fixing my truck. My truck still had the vibration that the engine mounts was supposed to fix. I was told that it’s not unusual that vehicles stay in their shop for a month or two. I will never bring my truck back to this dealership. More

My Pacifica was in for a Warranty Recall on the rear camera. Ariel established a convenient appoint for my vehicle and it was brought into the shop on time. Ariel was polite and professional. He asked camera. Ariel established a convenient appoint for my vehicle and it was brought into the shop on time. Ariel was polite and professional. He asked if I was going to wait or needed a ride but I had my own transportation. He said he would call me when it was ready. The recall took about an hour to an hour and one-half and I was notified immediately. More

Worked with my schedule and got my truck in and out promptly and professionally at a decent price. promptly and professionally at a decent price. More

Very helpful, great customer service. Barbara went above and beyond to assist with my vehicle. Barbara went above and beyond to assist with my vehicle. More

Sean was professional & personable as always. Once the parts were in everything went smoothly. The ride from dealer to work helped so much. I believe his name is Wilson. Thanks to your awesome te Once the parts were in everything went smoothly. The ride from dealer to work helped so much. I believe his name is Wilson. Thanks to your awesome team in service. Ariel was exceptional great as well. Thanks to all. Patty More

Thank you for providing great service for my vehicle! I appreciate all that you all do! I appreciate all that you all do! More