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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,939 Reviews

1,939 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 29, 2024

After coming from afar and researching this AC issue, i place my trust in this dealership to get me back in a comfortable ride. In 10 mins my issues was found and eventually got me into a loaner vehicle fo More

by goss954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
4.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your detailed feedback! We’re thrilled to hear that we could resolve your AC issue quickly and provide you with a loaner vehicle. Aliel and the team appreciate your patience and trust in us. We’re glad we could help you get back to a comfortable ride!

August 29, 2024

Awesome! !! Always outstanding customer service. Shout out to Tyler Price he is the guy we always request for all our car maintenance. If you are buying a car More

by stephensdk1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Price, Tanner Sampley
Aug 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the fantastic review! We’re thrilled to hear that Tyler Price consistently provides outstanding service and that you’re pleased with our dealership. We appreciate your recommendation and look forward to assisting you with all your car needs!

August 29, 2024

Markeith was very professional and answering all the questions thank you for everything we appreciate you. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markeith Bryant
Aug 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We’re glad to hear that Markeith provided you with professional and thorough service. We appreciate your feedback and look forward to assisting you in the future!

August 29, 2024

Several delays and excuses for why my truck was not repaired in the time frame given. My truck stayed at the dealership for a month to replace the oil pump and engine mounts. When I ask the service tec More

by trippin4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for the delays and frustration you experienced with your truck repair. Your feedback about the lack of communication and ongoing issues is important to us, and we’re committed to addressing these concerns. Thank you for bringing this to our attention, and I hope we can make things right in the future.

August 27, 2024

My Pacifica was in for a Warranty Recall on the rear camera. Ariel established a convenient appoint for my vehicle and it was brought into the shop on time. Ariel was polite and professional. He asked More

by MAXER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We’re pleased to hear Ariel provided such professional and timely service for your Pacifica’s recall. It’s great to know everything went smoothly and you were kept informed throughout. We appreciate your feedback and look forward to assisting you again in the future!

August 27, 2024

Worked with my schedule and got my truck in and out promptly and professionally at a decent price. More

by turbognt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear that we accommodated your schedule and handled your truck promptly and professionally. We appreciate your business and look forward to serving you again!

August 22, 2024

Very helpful, great customer service. Barbara went above and beyond to assist with my vehicle. More

by JeremyB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jeremy! We’re thrilled to hear that Barbara provided exceptional service and went above and beyond to assist you. We appreciate your feedback and look forward to serving you again!

August 22, 2024

Sean was professional & personable as always. Once the parts were in everything went smoothly. The ride from dealer to work helped so much. I believe his name is Wilson. Thanks to your awesome te More

by patriciaburt17@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Patty! We’re thrilled to hear that Sean, Wilson, and Ariel provided exceptional service and made your experience smooth and convenient. We appreciate your kind words and are here if you need anything else.

August 22, 2024

Thank you for providing great service for my vehicle! I appreciate all that you all do! More

by isaiahreyno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Isaiah! We’re glad to hear you’re satisfied with our service. We appreciate your kind words and are here to help whenever you need us!

August 21, 2024

Appreciate the care & concern that Barbara gives every time I am at the dealership. I always enjoy working with her. More

by jenny.head
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jenny! We're thrilled to hear that Barbara consistently provides you with great care and attention. We'll be sure to pass along your kind words!

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