Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,965 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,965 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Sort by
June 14, 2025
I brought my Alfa Romeo Stelvio into Lawton Dodge Chrysler Ram for routine service, and I couldn’t be more impressed. Even though it’s not a common vehicle for their shop, the team treated it with ex Chrysler Ram for routine service, and I couldn’t be more impressed. Even though it’s not a common vehicle for their shop, the team treated it with expert care and attention to detail. The staff was professional, courteous, and knowledgeable, and they kept me informed throughout the entire process. They went above and beyond to make sure everything was handled efficiently, and the turnaround time was faster than I expected. It’s not easy finding a reliable place in Lawton that can service a Stelvio with confidence, but these folks nailed it. Highly recommend for anyone looking for quality service—even if your vehicle isn’t a Dodge, Chrysler, or Ram! More
by kirklsullenberger
Verified CustomerEmployees Worked With
Cecily Munn and Jessica Silva
June 14, 2025
The dealership did a great job explaining the cars features, they explained all benefits. I also loved that they took the time to upload the cars app and how to use the app. Thank you so much. features, they explained all benefits. I also loved that they took the time to upload the cars app and how to use the app. Thank you so much. More
by gslaunica
June 14, 2025
They are very kind and courteous to everyone. When we came in we was just looking to get our door panels fixed and be on our way but when we told them of our problem they went above and beyond an When we came in we was just looking to get our door panels fixed and be on our way but when we told them of our problem they went above and beyond and help us to get out of that and have no stress thank u More
by jomoore3126
June 12, 2025
Good work, but they have poor communication when it. comes to keeping you informed. They did not keep to their word on when my vehicle was supposed to be ready. comes to keeping you informed. They did not keep to their word on when my vehicle was supposed to be ready. More
by smithf63
Employees Worked With
June 10, 2025
Excellent service. The service advisor was on point in assisting and shoving any issues, problems I had. The service advisor was on point in assisting and shoving any issues, problems I had. More
by Duranteplace@aol.com
June 10, 2025
This appointment was completed on time by the dealership iaw our requests. We left the car with the dealership for a planned 6 days while we were out of town. iaw our requests. We left the car with the dealership for a planned 6 days while we were out of town. More
by eagle4two
June 05, 2025
Quickly diagnosed and fixed problem on 2020 3500 work pickup. Kept us updated on the status of the repairs. pickup. Kept us updated on the status of the repairs. More
by rgeis
June 04, 2025
Class act, wonderful teams, waiting area clean, atmosphere wonderful, dealership keep vehicles clea and ready. atmosphere wonderful, dealership keep vehicles clea and ready. More
by DCBERRY52
June 03, 2025
I was supposed to get my car back the day I took it in for check engine light. I dropped it off at 9am I began to call at 1pm for an update. No one answered but I got an automated text assuring me that my for check engine light. I dropped it off at 9am I began to call at 1pm for an update. No one answered but I got an automated text assuring me that my vehicle status was being checked on and I would receive a call shortly, sadly no one ever called. Service department closed on Friday with no one calling to give me an update. I called the sales department to see if someone could help me at least pick up my vehicle and they told me everyone was gone from Service and I would have to call tomorrow after 8 AM. On Saturday I picked up my vehicle. I was told they were very busy Friday and did not end up finishing my vehicle until the end of the day. I would’ve at least appreciated a phone call to tell me the status so I could plan since that’s my only mode of transportation. After all of this trouble, I’ve decided to sell my Pacifica and move to a Toyota where I hope to have a better service experience . I spoke to my Service Advisor Saturday before I left and asked if your dealership would be interested in purchasing it. She said they might be and she would have someone call me. No one has ever called me. I even replied to the “personal” follow up text today and no one has responded. This is clearly an automated texting system and it is very frustrating, especially when the dealership closes for the day without giving buyers any information on their vehicle. More
by Wperry
Employees Worked With
Cecily
June 03, 2025
traded my veh it was always good dealing with the dealership Shaun in service was always helphful dealership Shaun in service was always helphful More
by ralph.cutler
Employees Worked With
