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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,940 Reviews

1,940 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 03, 2024

Lawton Dodge is the worst dealership I have been to in my life. They are terrible and push you for everybdollar you have. More

by prince.a.roper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your recent feedback prince.a.roper. Reviewing your recent servcie visit, I see that you hve a 10 year old vehicle the needed some repairs. I ask my team to provide quality customer service and a throuough multi-point inspection. We owe that to each and every customer that visits us. Looks like we did a good inspection for you and you approved some of the repairs/ maintenance items that were needed or overdue. Please feel free to reach out at your convenience. My numebr is 580-771-3339, Thank you, Todd Brown.

July 10, 2024

All service personnel were very professional and knowledgeable of my vehicle service requirements. I will return here for service needs. More

by JOHN.W.REID13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, JOHN.W.REID13! We're glad to hear that our service personnel provided you with professional and knowledgeable service. We look forward to serving you again for your future service needs!

June 29, 2024

I have only have my car for 1 month and have had to bring it to the service dept twice. Each time I got a loaner vehicle that was not of equal value or more like I was told. Dealing with Shaun Hamilton has b More

by Coneal
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Coneal, we're truly sorry to hear about your experience with our service department. It’s clear we missed the mark, and we understand your frustration. Please contact us directly so we can address your concerns and work to improve your experience. Your feedback is valuable, and we’re committed to making this right.

June 27, 2024

VERY GOOD DEALERSHIP, GOOD SELECE OF CARS AND THE WORKERS KNOW WHAT THEY THEY ARE DIING More

by harrisjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, John! We're thrilled to hear that you had a great experience with our dealership and found our car selection and knowledgeable staff impressive. We look forward to serving you again!

June 27, 2024

Great showmanship and work ethic. Worked diligently to make sure we walked out with the best deal and a great family vehicle. Thank you for the family atmosphere! More

by dishercharles13b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese
Jun 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, dishercharles13b! We're thrilled to hear about your positive experience and that you appreciated our team's dedication. Enjoy your new family vehicle!

June 22, 2024

Service was done right and completed on time. Barbara talked to me about the work a few days later to ensure satisfaction. More

by lester4osu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, lester4osu2002, for your feedback! We're pleased to hear your service was completed on time and to your satisfaction. Barbara and our team are always here to ensure you have the best experience. If we can be of further assistance, let us know.

June 20, 2024

Shaun truly knocked it out of the park. He went the extra mile necessary to make the repair possible and the appointment went as planned. More

by Dericcarpenter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Dericcarpenter! We're thrilled to hear that Shaun provided exceptional service and went the extra mile for your repair appointment. We appreciate your feedback and look forward to assisting you again in the future!

June 20, 2024

There was prompt and friendly service with a smile. I Will return my business there. Thanks More

by Wilson bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Wilson! We're glad to hear you received prompt and friendly service with a smile. We appreciate your business and look forward to serving you again soon!

June 20, 2024

Service was great. Only problem I have sincei took my van in, every visit there seems to be more issues than previously noted. More

by kunsanlabtec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback, kunsanlabtec. We apologize for any inconvenience caused by the additional issues you've encountered. Please reach out to us directly so we can address your concerns and ensure your future visits are smoother. Your satisfaction is important to us.

June 19, 2024

Expertly handled recent service on my 2012 Ram 3500 work truck. Provided clear guidance on recommended services More

by karl.s.wendel.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Karl! We're glad to hear that we could expertly handle the recent service on your Ram 3500 work truck and provide clear guidance on recommended services. We appreciate your feedback!

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