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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,920 Reviews

1,920 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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May 30, 2024

Worst service I have had, truck only has 15000 miles and tried to recommend it needed servicing that was unnecessary! More

by dilks_546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We apologize for the dissatisfaction you experienced with our service recommendations. Our goal is always to ensure your vehicle runs in optimal condition, and we regret any confusion caused by our suggestions. Proper maintenance is crucial to prevent issues and maintain performance over time. We value your feedback and will use it to improve our service approach. If you have any concerns or questions about your vehicle's maintenance needs, please feel free to reach out. We're here to assist you and ensure your vehicle receives the care it needs.

May 28, 2024

Wonderful communication plus I didn't have to wait long for my truck to get serviced More

by SRIETCHECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, SRIETCHECK! We're delighted to hear that you had a wonderful experience with our communication and that your truck servicing was prompt. We appreciate your support and look forward to serving you again in the future!

May 27, 2024

It was great and done very quickly. I was very impressed and impressed with the results. More

by rob@oaklahomapa.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, rob@oaklahomapa.org! We're thrilled to hear that you were impressed with the speed and results of our service. We appreciate your support and look forward to assisting you again in the future!

May 26, 2024

Great service on my Ram 1500. Reasonable pricing, always easy to schedule the appointment for truck More

by SGILK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, SGILK! We're delighted to hear that you received great service for your Ram 1500 and found our pricing reasonable. We appreciate your support and look forward to assisting you with future appointments!

May 26, 2024

The customer service was good. Shuan return my calls. Every time I left a message. More

by bertho9661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, bertho9661! We're glad to hear that you received good customer service and that Shaun promptly returned your calls. We appreciate your support and look forward to serving you again in the future!

May 26, 2024

I just felt like $330 for a key Bob was a little pricey when it didn’t even come with the second key for the door that is supposed to slip inside the key fob other than that things went rather smooth More

by huebonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback with us. We apologize for any disappointment caused by the pricing of the key fob. Your satisfaction is important to us, and we appreciate your understanding despite this issue. We'll take your comments into consideration as we strive to provide the best value and service to our customers. If there's anything else you need assistance with, please feel free to reach out.

May 25, 2024

Well lets just say this, if the quality of work they supposedly did to our vehicle after being in their service department from 1/18/2024 - 4/29/2024, is the "BEST THEY CAN DO" you better take your busi More

by GREENXTREME2000
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We sorry to hear about your frustrating experience. It sounds like a challenging situation. If you'd like to discuss this further or need assistance, please feel free to reach out directly to me at 580-771-3339. We're here to help.

May 24, 2024

The staff is very courteous, knowledgeable, and professional. They were very informative and explained everything to me in a understandable and professional manner. More

by nathgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, nathgrad! We're thrilled to hear that our staff provided courteous, knowledgeable, and professional service. We strive to ensure that our customers understand everything clearly, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future!

May 23, 2024

The service department did and outstanding job. They go us in out and out with no problems. Shawn the service manager always does the best job or assist me with any issues. A shout out to Shawn More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Duranteplace@aol.com! We're thrilled to hear that our service department provided you with outstanding service and that Shawn, our service manager, was able to assist you effectively. We'll be sure to pass along your kind words to Shawn. If you ever need anything else, don't hesitate to reach out.

May 22, 2024

Good service quick helpful team saved money professional team attitude. Will be coming back again More

by david.marylocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, David! We're glad to hear you received good service and found our team quick and helpful. We look forward to welcoming you back again!

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