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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,941 Reviews

1,941 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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May 10, 2024

Shaun was very professional, friendly and funny and kept me informed while I waited for the services to be completed. The services were done in a timely manner and I didn’t have to wait long. Once completed More

by kjhiggins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, kjhiggins22! We're delighted to hear that Shaun provided you with professional and informative service, and Greg was helpful during your visit to the sales floor. James in the parts department ensured you were well-informed about future needs. We're thrilled to have provided you with one of your best dealership service center experiences, and we look forward to assisting you in the future!

May 10, 2024

Shaun went out of his way to assist. The service was handled well. However, it was the extra steps that made the difference. . . More

by cptrinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Cptrinity! We're thrilled to hear Shaun's extra effort made a difference. We appreciate your feedback and are glad you had a great service experience!

May 08, 2024

Always great service. Barbara gets us right in and we appreciate that. Want to stick with the brand car so we can keep using this dealership. More

by sjones107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're thrilled to hear that Barbara provides you with great service and gets you right in, sjones107. We appreciate your loyalty to our dealership and the brand. If you have any questions or need assistance, feel free to reach out anytime!

May 07, 2024

Prompt and excellent communication , met everyone that will be involved servicing our new pickup, Sean and Todd were very courteous! More

by JIMFLETCHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese
May 08, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Jim! We're thrilled to hear that you experienced prompt and excellent communication from Sean and Todd. We're committed to providing courteous service throughout your ownership experience. If you have any questions or need further assistance, feel free to reach out!

May 06, 2024

Amazing time they’re like always. Super happy she had her son Oakley there because he played with my daughter amazingly and kept The Mrs. happy!!! Really like the family environment y More

by lawton7734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathon Vissepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Sampley, John Marchese
May 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're thrilled to hear you had an amazing time with us, lawton7734! Creating a family-friendly environment is important to us, and we're glad Oakley could make your visit even more enjoyable. Thanks for sharing your experience!

May 05, 2024

Shaun is a Very friendly and helpful person and the dealership is professionally and personable. More

by Luz Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Luz! We're glad to hear Shaun provided friendly and helpful service. We strive for professionalism with a personal touch and are pleased to hear you experienced just that. If we can be of further assistance, please let us know.

May 03, 2024

Courteous, professional, helpful, and prompt. Accommodated scheduling, and assisted with transportation while repairs were being made. Work was completed on time and with excellent results. More

by shrinknoshrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for your positive feedback! We're thrilled to hear that you found our service courteous, professional, and prompt. It's great to know that we could accommodate your schedule and provide assistance with transportation. We're glad the repairs were completed on time and to your satisfaction. If we can be of further assistance, please let us know.

May 02, 2024

very nice dealership professional and polite service department everything was done on time and clean More

by carjerwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, carjerwil! We're thrilled to hear that you had a great experience with our service department. If there's anything else we can do for you, don't hesitate to let us know.

April 30, 2024

Shawn and the service department always provides the best quality service. Shawn professionalism is the very best. He has respect for the individual attitude. The whole service team get it right the first ti More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Duranteplace@aol.com, thank you for your feedback! We're thrilled to hear that Shawn and our service department consistently provide the best quality service. We appreciate your loyalty and trust in us to get it right the first time. We'll be sure to pass along your kind words to Shawn and the rest of the team. If you need anything else or have any questions, feel free to reach out. We're here to assist you!

April 30, 2024

Timely and great customer service. I would recommend to friends and family for service needs More

by cjohnson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

cjohnson73, thank you for your feedback! We're glad to hear that you received timely and great customer service. We appreciate your recommendation to friends and family for their service needs. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

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