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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,923 Reviews

1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 16, 2024

Lawton Chrysler Ram, etc. did a wonderful job finally fixing my truck that two other dealerships gave up on! More

by rbiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, rbiggs! We're thrilled to hear that Lawton Chrysler Jeep Dodge Ram went above and beyond to fix your truck when others couldn't. Your satisfaction is our priority, and we're here for any future needs you may have. Drive safe!

March 16, 2024

Great place to go for all of your vehicles, not just dodge. The team there is amazing in both customer service and mechanical prowess. More

by DMURPHY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, DMURPHY17! We're delighted to hear that you had a great experience at our dealership and found our team to be amazing in both customer service and mechanical expertise. We're here for all your vehicle needs, and we appreciate your recommendation. If you ever need assistance in the future, feel free to reach out to us.

March 14, 2024

We were greeted by Todd for our oil change & refer us to the clerk & it was great experience. They were attentive & nice employees. Also didn't get her name tall slim female was very nice, offer us a good d More

by adengcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adengcolson! We're delighted to hear that Todd and our team provided you with a great experience during your oil change. We strive to be attentive and friendly, and we're glad you found our employees to be just that. We appreciate your feedback and look forward to serving you again in the future. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Lawton Chrysler Jeep Dodge RAM!

March 13, 2024

I drove from Arizona to buy my jeep at the dealership and get my car serviced. I appreciate your welcoming environment and willing to help and work with me. Service excellent More

by ccnez86
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ccnez86! We're honored that you made the journey from Arizona to visit our dealership and utilize our services. Providing a welcoming environment and excellent service is what we strive for, and we're glad we could meet your expectations. If you ever find yourself in need of assistance again or have any questions, please don't hesitate to reach out. We appreciate your business!

March 13, 2024

Great service and was very informative. Provided different financial options for me to apply complete services. More

by adforsythe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
4.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, adforsythe91! We're glad to hear that you received great service and found our team to be very informative. Providing different financial options to suit your needs is important to us, and we're pleased we could assist you with that. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

March 12, 2024

Doesn't follow through with commitments. Whether it's a simple phone call that is promised, or repair that is supposed to be part of the purchase (that is on the contract) they neglect to fo More

by crewof7
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
March 12, 2024

Shaun was excellent through the entire repair process. He didn't have to, but he made things right with the estimate and actual cost. Honestly, the dealership side of Lawton is predatory and a terrible ex More

by christopher.riley57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
Mar 18, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Christopher.riley57! We're glad to hear that Shaun provided you with excellent service throughout the repair process and ensured transparency between the estimate and actual cost. We're grateful that our service team was able to provide you with a positive experience and keep you informed and taken care of during your visit. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us.

March 11, 2024

The service was fine. Nice people I will certainly use your services again. A happy customer. More

by billwhiz42
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
March 10, 2024

Very good service experience. Able to diagnose issue, get truck in quickly for repair and contacted me when ready for pick up. More

by SGILK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
Mar 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your service experience with us, SGILK! We're delighted to hear that we were able to diagnose the issue, get your truck in quickly for repair, and keep you informed throughout the process. If you need anything else in the future, feel free to reach out.

March 10, 2024

Customer service was great and fast. I would send others there to do business. Great service. More

by ray
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Mar 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Ray! We're thrilled to hear that you had a great and fast customer service experience with us. We appreciate your recommendation and look forward to serving you again in the future.

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