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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,976 Reviews
Call Service Center (580) 215-5567

1,976 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 29, 2024

The experience was great. The work was completed on time. The dealership was nice and clean More

by lester4osu2002
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Mar 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, Lester! We're pleased to hear that you had a great experience with us and that the work was completed to your satisfaction. We take pride in maintaining a clean and welcoming dealership environment for our customers. If you have any further comments or need assistance in the future, please feel free to reach out.

March 29, 2024

Excellent and polite. Knew and took care of your business Professional and very knowledgeable able your repairs and service.He also give excellent feedback about your serv More

by Duranteplace@aol.com
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Mar 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words and for entrusting us with your vehicle service needs, Durante. We're delighted to hear that our team member provided you with excellent service and valuable feedback. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If you ever need further assistance or have any questions, please feel free to reach out.

March 28, 2024

Everything was awesome. They found the problem and have ordered the part to fix it. More

by Dericcarpenter
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Mar 29, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Deric! We're glad to hear that everything went smoothly and that we were able to identify the issue and order the necessary part to fix it. If you have any further questions or need assistance, please feel free to reach out to us.

March 25, 2024

Good customer service. Friendly interactions. My vehicle is still under warranty and repairs were done satisfactorily with no out of pocket costs. More

by maldensmith65
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Mar 27, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Malden! It's always a relief when repairs are covered under warranty without any out-of-pocket costs. Glad to hear you had a positive experience with the service and staff. If we can be of further assistance, please let us know. Thank you.

March 24, 2024

Efficient and Very Helpful Took care of all my concerns Will continue to use this particular dealership More

by jermaine.finley76
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Mar 25, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Jermaine! We're delighted to hear that our dealership could address all your concerns efficiently and helpfully. We look forward to serving you in the future!

March 23, 2024

Overall, I am not pleased with this sale. I was unaware of the pre-existing issues the vehicle had before I financed it, and now the dealership is trying to hold me responsible for the repai More

by JOHNSONTARA1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Sampley
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Apr 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience, JOHNSONTARA1972. It's definitely frustrating to encounter unexpected issues after a purchase. We would like to hear more about your experience. Please give us a call at (580)771-3339.

March 21, 2024

Excellent service everytime I go to this location. Definitely deserving of an award by corporate. More

by eric.r.mcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you consistently receive excellent service at our location. Your feedback means a lot to us, and we appreciate your continued support.

March 21, 2024

Need more reasonable pricing. I shouldn't have to pay extreme prices to maintain a vehicle I purchased from the dealership More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Sleet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Gregory. We appreciate your input regarding pricing and will take it into consideration as we strive to improve our services. Customer satisfaction is important to us, and we're always looking for ways to enhance your experience.

March 21, 2024

I'm not happy with the service that I received because all of my questions were not answered. More

by JOHNSONTARA1972
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Report | Print
Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your feedback from your recent service visit to Lawton CJD! We are always willing to go the extra mile and answer the questions presented to us. It appears that we may have fallen short in this case. Let me apologize for our team not fully addressing the questions that you have. I'd be more than happy to try and help answer those questions that you may have about your vehicle. Please feel free to reach out to me at 580-771-3339. Thank you, Todd Brown.

March 20, 2024

The only thing that was good was the repair. The billing was a nightmare. I thought they would never get my billing correct. Even the service manager was puzzled. More

by jamesjayjay9.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your service experience jamesjayjay9.jj. Being completely transparent in what we do is in the upmost importance within our daily operations here at Lawton CJD. I know we had an issue with pricing and it definitely caused some delays with getting you back to your vehicle in a timely fashion. I was under int impression that You and I worked everything out before you left in regards to the billing issues. If you have any questions or concerns about this transaction, please don't hesitate to reach out to me. My number is 580-771-3339. Thank you, Todd Brown

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