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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,911 Reviews

1,911 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 28, 2025

Fast friendly service One of the best experiences for Jeep and Dodge services. Great discount and attention to detail. More

by mrsclinton7
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Mar 31, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your review! We're glad you had a great experience and appreciated the fast, friendly service. We look forward to helping you again in the future!

March 26, 2025

Ariel gave me the very best service. She was very professional. She explained everything well. More

by wtplawton7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear that Ariel provided you with top-notch service. We'll be sure to share your feedback with her. Let us know if we can assist you in the future!

March 25, 2025

We took our 2016 Ram in for service and the Service advisor Ariel was wonderful from beginning to ending. More

by tammy8020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're delighted to hear that Ariel provided excellent service. We appreciate your business and look forward to serving you again!

March 24, 2025

I have a 13 yr jeep and I appreciate they let us know when to take it in for service always was polite with us More

by xtimeAppt+8324144182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear our team has been helpful in keeping your Jeep serviced and that you've had a positive experience with us. We appreciate your loyalty!

March 23, 2025

Always take good care of me during buying or during a car service appointment thanks More

by LAWSONDEAN4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, LAWSONDEAN4321! We're glad to hear you've had great experiences both during the buying process and with service. We appreciate your continued trust in us!

March 23, 2025

Did not have to wait for an appointment, got in really fast for an oil change. Quick service. More

by ELBATMAN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ELBATMAN1965! We're glad to hear you had a fast and efficient oil change experience. We appreciate your feedback!

March 22, 2025

Took truck in for oil change, got home and check engine light went on. Took back and was told the oil was over filled and they recommended an oil change. I told them, that’s what I just did and now engine More

by sfratic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, sfratic. We sincerely apologize for the inconvenience and frustration this caused. We're glad the issue was resolved, and we appreciate your patience in working with us to make it right.

March 22, 2025

Employees would rather scroll in their phones than help customers, two different visits and one tall skinny black hair lady sat on her phone instead of helping people. I was never told when my car was read More

by BoatsNhoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback regarding your recent service visit to Lawton CJD. One of our core values is delivering Excellence in Customer Service, and it’s clear we fell short during your visit. I sincerely apologize for not meeting your expectations. Regarding pricing, we regularly compare our rates with other CDJR stores in the region to remain competitive, though some repair costs may vary due to job-specific pricing. If you’d like to discuss your experience further, please don’t hesitate to contact me at 580-771-3339. Thank you, Todd

March 19, 2025

Took for an oil change, left, the engine went on. Returned, was told the engine had been overfilled with oil. They recommended oil change, I had to tell them, YOU just did my oil. More

by sfratic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention. We apologize for the confusion and inconvenience. We appreciate your business and hope to have another opportunity to serve you and provide a better experience.

March 12, 2025

They did a good job of trying to rectify my problem even though they were busy More

by mikerg1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear that our team worked hard to address your concerns, even during a busy time. We appreciate your patience and look forward to serving you again!

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