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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,919 Reviews

1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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November 08, 2023

The service was excellent, Barbara and Todd went above and beyond. I can’t believe I have had such a wonderful experience with them! Other dealers don’t care about their customers like they do. I traded i More

by codysspikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales man, Ray, Justin Gearhart, Myracle key
Nov 08, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Cody we're absolutely thrilled to hear about your outstanding experience with Barbara, Todd, and Ray at our dealership. Providing exceptional service is at the heart of what we do, and your positive feedback means the world to us. Thank you for choosing us, and we look forward to continuing to meet your needs in the future!

November 06, 2023

Very courteous and was able to work with me on getting the best deal possible. More

by CCSD9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're thrilled to hear that you had a positive experience with our team, CCSD9814! Providing courteous service and finding the best deals for our customers is our priority. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Lawton Chrysler Jeep Dodge RAM for your vehicle needs!

November 03, 2023

My truck had electrical issues and still might come up from time to time but they are on it. Glad they drove it after they fixed it to make sure it wasn't going to do it again. But if it does come up, the More

by codysspikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback and your understanding regarding the electrical issues with your truck, Cody. It's great to hear that our team is actively addressing the concerns and ensuring the quality of the repairs. We'd be delighted to assist you with your future vehicle purchase, whether it's a Grand Wagoneer or Grand Cherokee. Should you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again. Thank you for considering us for your next vehicle purchase.

November 03, 2023

Every the thing went well in a timely manner,didn’t have to wait a long time. More

by anthonyservick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Anthony, we're delighted to hear that your experience with us went smoothly and in a timely manner. Your time and satisfaction are important to us, and we appreciate your positive feedback. If you ever have further automotive needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again.

October 31, 2023

Ryan was my salesman, listened to my needs and found me what I needed. Always answered the phone when i called and was able to answer my questions. More

by SLICKRICHQ8
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Justin Gearhart, Ryan Morales
Nov 01, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, SLICKRICHQ8! We're pleased to hear that Ryan provided you with attentive and responsive service. Your satisfaction is important to us, and we're here to help. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!

October 31, 2023

Great job every time! Barbara is awesome help. She always explains everything to me when I go there More

by trollsrus79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, trollsrus79! We're delighted to hear that you've had consistently great experiences with us. Barbara is a valued member of our team, and we're glad she's been able to provide you with excellent service and explanations. If you ever have more questions or need assistance, please feel free to reach out. We're here to help!

October 31, 2023

The guys at the dodge house are amazing they always put the customers needs at the forefront of any issues that needed remedied. They work with my tight schedule every time to allow me to not have any down More

by DMURPHY17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
Nov 01, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, DMurphy17! Your satisfaction is our top priority, and we're delighted to hear that you've had such a positive experience with us. We'll continue to prioritize your needs and accommodate your schedule in the future. If you ever have any more maintenance or repair needs, don't hesitate to reach out – we're here to help!

October 29, 2023

Not only did the drivers side mirror get replaced in record time, the service manager and sales consultant assisted the service technician that was very quickly able to teach us how to put our brand new More

by momdadandk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technicians
Oct 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, momdadandk! We're delighted to hear that your drivers side mirror replacement was swift, and that our team was able to assist you in learning how to use your new Jeep Wrangler Sport S in 4WD. We're thrilled that you're very happy with your experience. If you ever have more questions or need further assistance, feel free to reach out. Enjoy your Jeep!

October 27, 2023

Poor technicians. Do not address requests in a timely manner. Would not take my vehicle for repairs there agai More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you Parker for your review. The service department's goal is to diagnose vehicle's correctly every time and complete repairs in a timely fashion. It appears that we came up short this time. I would like to discuss this visit with you at your convenience so we can improve on our processes. My number is 580-771-3339, Thank you, Todd Brown

October 26, 2023

They rectified the issue with the first wash and detail, however only cleaned the spots I highlighted and didnt go ahead and do a full job, I know that because there was still grass and dirt under the seats More

by mrpadgett20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback mrpadgett20. The team at Lawton Chrysler strives to provide the best customer experience possible for every customer, every time. Based on your visit we can up short. Barbara and I have discussed this extensively and have had you return to complete the job to your standard. With that being said, Please feel free to reach out to me at our convenience. My number is 580-771-3339. Thank you, Todd Brown

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