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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,907 Reviews
Call Service Center (580) 215-5567

1,907 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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July 05, 2023

Waited two weeks for repair. Upon delivery vehicle had huge hail dents, cracked windshield and within 24hr discovered misdiagnosed repair costing over $700. No relief was offered More

by Ed Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
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Jul 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Ed. Thank you for bringing this to our attention. Looks like we were able to repair the driveability issues and there were no indication of additional issues when we released the vehicle to you. When you communicated other issues, we recommended that you take it to a mechanic closer to you(to save on towing fees) to diagnose and if it was a workmanship issue or misdiagnosis we would reimburse you. Based on our repair order, we strongly feel the items we found and repaired were the issue. If you would like to discuss this matter further, please give me a call directly at (580) 771-3339.

July 04, 2023

I Highly recommend this dealership. They gave me a great deal on my trade in. From sales through finance was a great experience and I love my new ride! More

by LACYNISAIAH
Recommend Dealer
Yes
Employees Worked With
Chris Hendricks, Tanner Sampley
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Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the recommendation, Lacy! We are pleased to hear our team exceeded your expectations from sales to finance. We hope you love your new ride and look forward to your next visit!

July 04, 2023

Fantastic service! Barbara is wonderful- communicates the issues and is patient when answering all of my questions! I trust this service center with all of my Jeep Glad More

by lavendernorth17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
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Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We love hearing our customers positive feedback about our dealership but most importantly about our people. Thank you for your kind words. We know Barbara will appreciate the shout out. If you have any questions about your Gladiator, please don't hesitate to reach out.

July 04, 2023

Always amazing service from the front office and the technicians. Timely quality work every time. More

by p.bussiere15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, P.bussiere15. We look forward to your next visit!

July 04, 2023

Great service explained everything to you and answered all of my questions went over bill More

by NASHPPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We love our customers' feedback and hearing that the team represents the company's culture well. Thank you for taking a moment to share, Nashppc. If we can be of further assistance, please let us know.

July 03, 2023

Very well informed and made it easy to understand and very friendly. I am pleased with the service More

by nestorricojr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great review, nestorricokjr21. We are happy to hear you are pleased with our service team. If we can be of further assistance, we're always here to help.

July 03, 2023

Very well informed and made it easy to understand and very friendly. I am pleased with the service More

by nestorricojr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great review, nestorricokjr21. We are happy to hear you are pleased with our service team. If we can be of further assistance, we're always here to help.

July 02, 2023

Quick and courteous. Brittany was very helpful, as usual. But your 15 word minimum is ridiculous. More

by dmwellscpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback, Dmwellscpa. Let us know if we can be of further assistance.

July 02, 2023

Very professional employees who provide great service. Thank you very much for your assistance with my truck. More

by anthony.j.gammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

It's not a problem at all, Anthony! We are in the business of keeping your RAM in tip-top shape. If we can be of further assistance, give us a call and we will get you square away!

July 02, 2023

Excellent work in a short amount of time. Always friendly courteous and helpful in every way. More

by lanlar66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Lanlar66! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

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