Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,907 Reviews

1,907 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
July 02, 2023

Service of vehicle was in a timely fashion. Wait time was minimal and further services needed was noted. More

by KNIGHT11909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith, Bryce Lapham
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, Knight11909. We appreciate your business and look forward to your next visit!

July 02, 2023

Service center and staff was great. Not a fan of repeated survey reminder calls. Thank you. More

by sabre4rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback, Sabre4rose. Thanks for visiting Lawton Chrysler Jeep Dodge RAM. We look forward to your next visit!

July 02, 2023

Took my car there 4 times for the brakes. They were unable to repair the first 3 times. After the 4th time, they did not feel normal but I didn’t know what else could be done. They had for s More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jul 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi David. We appreciate the feedback we have received from your recent service visit. We here at Lawton CJD always strive to do the job right the first time. We apologize for any inconveniences that you have experienced from your service visits. If you are still having the issue with your brakes, please reach out to me at 580-771-3339 so we can get your vehicle operating correctly to your satisfaction. Thank you again, Todd Brown

July 01, 2023

They did a good job, repaired my tire and serviced my vehicle. Thanks for the help More

by stephen.t.wood2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your Ram, Stephen. Should other issues arise, please give us a shout! We look forward to your next visit!

July 01, 2023

Easy to work with. Great guy and understanding. Not trying to rip anyone off. I would go back again. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your service experience, Abe! We pride ourselves in our honest, straightforward way of doing business and are pleased to hear it earned your five-star rating. If we can be of further assistance, please let us know.

July 01, 2023

They are eager to serve, very helpful and friendly. Much faster thru the finance office than other dealers I have even to More

by WATSON6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Reinaldo Ortega
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write a review about our dealership, Watson! We are glad we have been able to help you with your vehicle, and we look forward to serving you in the future.

June 30, 2023

They never called me. I had to call for any updates. They used a zip tie on my repair. Shoddy work and poor communication. More

by LADYSTEPHANIE88
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Jul 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate the feedback we have received from your recent service visit, Stephanie. First, let me apologize for the poor communication that the team provided to you. I would really like to discuss the repair that was completed on your vehicle. Please feel free to call me directly at 580-771-3339 at your earliest convenience. Thank you, Todd Brown

June 30, 2023

I only bring my Jeep her for all care! The staff are helpful, kind and caring! More

by erthgirl1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service department , Brittaney Smith, Myracle key
Jul 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your Jeep, erthgirl1970! We appreciate your business and look forward to your next visit!

June 30, 2023

Never got the 15 point check at check out. Time service was ok I say More

by krkjr10
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
3.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jul 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate the feedback we have received from your recent visit to our service department. Our process is to provide you with an accurate Multi Point Inspection on every visit to our facility. I would like to discuss you not receiving a copy during your visit here at our store. Please feel free to reach out to me at 580-771-3339 at your convenience. Thank you, Todd Brown

June 29, 2023

I have worked with Barbara is customer service department and she is all that I will work with. Her professionalism is above that I have worked with. 10 Stars! More

by jonesscotty107
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barbara
Jun 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with Barbara and our service team at Lawton Chrysler Jeep Dodge RAM. We are pleased to hear she earned your five-star rating. If we can be of further assistance, please let us know. Have a great weekend!

...
67
...