Lawton Chrysler Jeep Dodge RAM - Service Center

Had oil change and tires rotated, which was to include the "multipoint inspection" that your website states includes checking tire pressures and topping off fluids. After the tire rotation, the tire pr the "multipoint inspection" that your website states includes checking tire pressures and topping off fluids. After the tire rotation, the tire pressure was not corrected, as the the front tires are to be at 65 and the rear at 80. Tire pressure monitor notified me of the issue next day. Popped the hood and the coolant tank was at the minimum line, not the maximum line as expected, therefore the fluids were not topped off. Makes me wonder what else wasn't performed properly? More

Staff was courteous and professional. Service was exceptional. Turn around time for service was good. Service was exceptional. Turn around time for service was good. More

Great service kind staff accommodating scheduling clean waiting room and show room. Complimentary water and snacks waiting room and show room. Complimentary water and snacks More

A very professional dealership. They always help me with ensuring that I understand what’s going on with my vehicles They always help me with ensuring that I understand what’s going on with my vehicles More

I wish they would've inspected the vehicle better before they put it on the lot they put it on the lot More

The people have great personalities but their communication is not great at times but worked out in the end. communication is not great at times but worked out in the end. More

The staff was courteous and well informed. My appointment was right on time and prompt, with no waiting. Impressive. My appointment was right on time and prompt, with no waiting. Impressive. More

Great. The tec did a great job. Shaun is a great asset to the dealership. The tec did a great job. Shaun is a great asset to the dealership. More

The service manager is awesome always willing to make things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questi things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questions you may have. Parts people are always trying to go out of their way to ensure that they can get you the parts you need when you need them and not 3 months from when you actually need them. My only criticism is that one tech needs to slow down a bit and not be in such a rush to finish a job that they over look simple things. It all got fixed and everything but he just needs to slow down a bit especially on the big jobs and make sure that everything is done the way it’s supposed to be. Other than that, it’s the only service center I will take my vehicles to get fixed. More

They helped me get the car I wanted at the price I wanted. They communicated well throughout the whole process. wanted. They communicated well throughout the whole process. More