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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,908 Reviews

1,908 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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June 24, 2023

one of the best and hopeful people i’ve ever bought a car form they made everything possible so i could be driving away in a new car More

by noantonio2003
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Myracle key
Jun 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, noantonio2013! We know you will love your new Jeep! If you have any questions, please give us a shout!

June 17, 2023

The service department is either inept or incapable. I have been in and out of the service department for years for the same problem. Over and over. The warranty was going out so I traded it in before t More

by samuel.e.couch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 17, 2023 -

samuel.e.couch responded

Service Department is not good at all

June 17, 2023

The manager that helped to get everything handled was so professional and so helpful. He was knowledgeable and understanding of my situation. Super great response time. More

by shawn.culp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We work hard to take care of our customers and provide them with a stress-free service experience, Shawn. We love our customers' feedback and hearing that the team represents the company's culture well. This is the experience we want every customer to have so thank you for sharing. If we can be of further assistance, please let us know.

June 16, 2023

Thank you once again to your service department, for their courtesy a professionalism, keep up the good work. More

by clarehnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Jun 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Clasrehnd. Let us know if we can be of further assistance.

June 15, 2023

Everybody is very helpful and try two help any way they can Brittaney smith was checking two see if there was any thing she could do to help More

by JDSTEP61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Adair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Jun 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for taking the team to share your experience with Brittaney and our service team, JDStep61! We are thrilled to hear the team did such a great job with your servce. If you have any questions, please give us a shout. Thanks again!

June 15, 2023

I just bought a ford edge 2020 from there and one of the bolt had to be changed already. More

by AKEEMKADEEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Sampley
Jun 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback, Akeemkadeem1. Please give us a call, so we can get you in for the repair and answer any question or concerns you may have. Our direct number is (580) 771-3339. Thank you.

June 14, 2023

They worked to get our truck done in time for us to leave for vacation! More

by brandi.davis91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Glad we were able to help, Brandi! Hope you all had a fabulous vacation. Let us know if we can be of further assistance.

June 14, 2023

Called Lawton, Chrysler, Dodge and able to get a fast appointment. Fast service. Friendly staff. Clean facility More

by jannerussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5-star review of Lawton Chrysler Jeep Dodge RAM, Janne! We enjoy hearing how our team uphold our high standard of customer service. We hope to see you again soon!

June 14, 2023

The customer service was amazing! Y’all are doing a great job, keep it up! More

by haleynewell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myracle key
Jun 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Haley! We appreciate your business and cant wait to work with you again. Have a great weekend!

June 12, 2023

Shout out to Barbra lavendusky (service advisor) she made my check in smooth and she delivered my vehicle with all the services complete in a time manner. More

by filmprozllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbra lavendusky
Jun 12, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

That's great to hear! Thank you for trusting Barbara and our team with your RAM. If we can be of further assistance, please let us know.

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