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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,912 Reviews

1,912 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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February 22, 2025

Sales staff were less than honest. Vehicle had engine defects requiring two cylinders to be replaced. One under warranty, one not. Barbara and service department are the only positive More

by rick-lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your experience, Rick. We take your concerns seriously and will look into this matter. We’re glad to hear Barbara and our service department were able to assist you, and we appreciate your feedback.

February 18, 2025

Very pleased with the service. Would recommend the excellent service to others. Four stars rating More

by dndthreedanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words and recommendation! We're glad you had a great experience. If we can be of further assistance, please let us know! ❄️🚗

February 18, 2025

Extremely disappointed, Too long to type my comments…I have multiple issues I’d like to discuss. Sincerely look forward to your call. 915-204-1737. More

by tnichol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for reaching out, and we sincerely apologize for the frustration you've experienced. We value your feedback, and understand your concerns. We will make sure to give you a call as soon as possible to discuss the issues you've mentioned and work towards a resolution. Thank you for your patience.

February 15, 2025

The service department is the best They excess every expectation on getting the service done correctly. They are the best. Mr Hamilton always advised on what can be done to fix the problem. Shawn is the More

by Duranteplace@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear that Mr. Hamilton and Shawn provided top-notch service. We appreciate your support and look forward to serving you again! 🚗😊

February 14, 2025

It was all excellent! Thanks for the great hospitality and service. We’ll definitely be back. More

by lisa.yackeyonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Lisa! We're so glad you had an excellent experience. We look forward to welcoming you back soon! 😊🚗

February 14, 2025

Great experience and everyone was very helpful. I like my new Grand Cherokee Laredo.!Nice More

by Kellyeiser10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Kelly! We're so happy to hear you had a great experience and love your new Grand Cherokee Laredo! Enjoy the ride! 🚗🎉

February 14, 2025

Ariel Denio was amazing! She was honest. Keeps the techs in line. Purchased my vehicle from Yukon and brought my 2025 Ram Lonestar 6 Cylinder to Lawton for warranty coverage. More

by lee_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Lee! We're glad to hear Ariel provided amazing service and kept everything running smoothly. We appreciate you bringing your Ram to us and look forward to assisting you in the future!

February 13, 2025

Extremely rude customer service. Work was done well so at least I won't have to go back. More

by STEVENJHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear about your experience, Steven. While we’re glad the work was done well, we truly value your feedback and will work to improve our customer service. Thank you for sharing.

February 11, 2025

I don’t want to be offered unnecessary services. I’d also like for my tire pressures, including my fifth tire (in rotation) to be checked. They were not checked this time, and I had to do this mysel More

by williamsca015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Barbara. We apologize for the tire pressure oversight and will make sure to address it in the future. We appreciate your understanding and look forward to serving you again!

February 10, 2025

Fixed the issue, but took a long time. I was still satisfied with the final results. More

by dudley.jr4439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Denio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear the issue was resolved and appreciate your patience throughout the process. We’re happy you’re satisfied with the final results!

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