Lawton Chrysler Jeep Dodge RAM - Service Center

Took truck in for oil change, got home and check engine light went on. Took back and was told the oil was over filled and they recommended an oil change. I told them, that’s what I just did and now engine light went on. Took back and was told the oil was over filled and they recommended an oil change. I told them, that’s what I just did and now engine light is on. They fixed but cost me an additional day of taking it back and a lot of frustration. More

Employees would rather scroll in their phones than help customers, two different visits and one tall skinny black hair lady sat on her phone instead of helping people. I was never told when my car was read customers, two different visits and one tall skinny black hair lady sat on her phone instead of helping people. I was never told when my car was ready, I had to keep asking and it took longer than it should’ve w no updates terrible service and way over priced same dealership different areas had lower prices than Lawton More

Took for an oil change, left, the engine went on. Returned, was told the engine had been overfilled with oil. They recommended oil change, I had to tell them, YOU just did my oil. Returned, was told the engine had been overfilled with oil. They recommended oil change, I had to tell them, YOU just did my oil. More

They did a good job of trying to rectify my problem even though they were busy though they were busy More

Bad customer service. Was very hard to get a hold of did not give updates. Very pressuring to have other stuff completed that was unnecessary Was very hard to get a hold of did not give updates. Very pressuring to have other stuff completed that was unnecessary More

Barbara was amazing! ! She kept me informed at all times! Very dependable worker! Would recommend her to anyone! ! She kept me informed at all times! Very dependable worker! Would recommend her to anyone! More

Shaun was great. Shaun explained everything I needed and worked with me to schedule service Shaun explained everything I needed and worked with me to schedule service More

Ariel was very helpful throughout the process, but the dealership seems to be understaffed with techs and took a while just to diagnose the issues with my truck. When I dropped off my truck I was told tha dealership seems to be understaffed with techs and took a while just to diagnose the issues with my truck. When I dropped off my truck I was told that the diagnostic would be done in 3 days, but the diagnostic took nearly a week, followed by another week to repair the issue then another week to diagnose again then wait on parts and repair again. More

Barbara was great with getting me scheduled. My appointment was quick. I was in and out in about an hour for an oil change and a tire rotation. Thanks team! My appointment was quick. I was in and out in about an hour for an oil change and a tire rotation. Thanks team! More

They helped me to be able to get my car fix Thank you for your quick survice your quick survice More