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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,965 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,965 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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May 01, 2025
Picked up my jeep after new radiator & heat sensors put in, it overheated on my way home. Was told to bring back in the next day so he could flush system again. Left with it when he finished. Went to Sam's in, it overheated on my way home. Was told to bring back in the next day so he could flush system again. Left with it when he finished. Went to Sam's club, left drove approximately 2.5 miles and lights and bells go off and temp on dash says 265. Pulled in parking lot, called, Barb sent loaner car and was told to leave my jeep till so it could cool and they come get it later. Then told needed thermostat, 2 days later picked it up. When I got home the reservoir was empty, called & was told once it cooled it would be at normal. By morning it was still empty so husband added coolant. So far it's good. I was so worried about head gasket or cracking the block with all the overheating. Barb assured me they block test it to be sure it's ok More
by Snappr8
Verified Customer
April 30, 2025
Barbara was very friendly and helpful in addition to being able to get the truck in and out very quickly . Highly recommended being able to get the truck in and out very quickly . Highly recommended More
by shawn2021ram1500
April 30, 2025
Very pleasant and excellent service Professional kind and overall great customer service. Speedy turn around and great explanations on services needed and received overall great customer service. Speedy turn around and great explanations on services needed and received More
by hsh623
April 30, 2025
I love the service department but I hate surveys. I could have said that everything sucks just to try to get something for free. I could have said that everything sucks just to try to get something for free. More
by curtis.a.sims
April 28, 2025
It's decent, I was disappointed with Sales, was promised a $ 200 for anyone I sent that bought a vehicle, my boss bought a Ram 3500 dully with Laramie Trim, I informed my sales person Rebecca I had never re a $ 200 for anyone I sent that bought a vehicle, my boss bought a Ram 3500 dully with Laramie Trim, I informed my sales person Rebecca I had never received it several times, I will not refer anyone else, Seth Wadley pays $500 for referrals More
by JIMFLETCHALL
April 27, 2025
Theyoa a stand-up company that stands behind their work. When a miss hap happend they took ownership and corrected issue and gave a 30,000 mile warranty if an issue came up. When a miss hap happend they took ownership and corrected issue and gave a 30,000 mile warranty if an issue came up. More
by john.clark342000
April 25, 2025
I feel like that they didn't give enough attention to what the real problem was I think that they got an idea stuck in her head before they really knew what the problem was and I think they acted on it a what the real problem was I think that they got an idea stuck in her head before they really knew what the problem was and I think they acted on it and not the real problem. I haven't made time to check out the fuel pump at this time but I intend to and my starting problem is still giving me trouble so I feel like with what they charge me on supposedly maintenance I think they padded the bill and made it much more than what it should have been I was treated good by the office woman I believe you're called service writers but the actual mechanic and of it seen me like that they didn't really want to fix the problem they just wanted it out of their hair at any rate what's done is done and I can't I haven't had time to look at everything but I will I just have some reserves about what was actually done. . William Kolzen III More
by William Kolzen III
Employees Worked With
April 25, 2025
Great customer service Barbara was very helpful. The wait time was not that long. Good job! The wait time was not that long. Good job! More
by aust
April 25, 2025
Best place to get your car or jeep serviced. Always checking to make sure your vehicle is in top condition. Always checking to make sure your vehicle is in top condition. More
by ELBATMAN1965
