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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,923 Reviews

1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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June 27, 2023

When Icalled for appointment it was booked very quick on the same day,when I arrived I was checked in immediately.My truck had two recalls and they were complete d in seasonable time,I appreciate the effort More

by ivanlankister44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Brittaney Smith, Myracle key
Jun 28, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience, Ivan. We are pleased to hear our service team made your visit quick and efficient. We appreciate your business and look forward to servicing your RAM again in the future. If we can be of further assistance, please let us know!

June 26, 2023

After fixing the problem at way too high a price, the a/c didn’t work. They said the Freon leaked out and they replaced the valve. Still leaked so they said the line was cracked due to holding the wrong Freo More

by montescammahorn
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Barbara
Jun 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention, Montescammahorn. We apologize if we missed the mark with your vehicle diagnosis. Please give us a call and so we can set you appointment to come back in. Our direct number is (580)771-3339. Thank you.

June 25, 2023

I had awesome service, I will return when I need service. The people take care of their customers More

by rondon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith
Jun 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind review, Rondo! We work very hard at Lawton Chrysler Jeep Dodge RAM to ensure a positive experience for our customers. We are pleased you had a five-star experience, and we look forward to working with you again in the future!

June 25, 2023

They have fixed everything that’s happen to my car so far witch I appreciate More

by skylargarner7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jun 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, Skylar. We look forward to serving you again in the future.

June 24, 2023

Brittany was great to work with! Understanding of what was going on and helped me with everything I needed for my truck! Great employee! More

by nic.piech20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jun 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5-star review of Lawton Chrysler Jeep Dodge RAM, Nic! We enjoy hearing how team members like Brittany uphold our high standard of customer service. We appreciate your business and look forward to your next RAM service!

June 24, 2023

one of the best and hopeful people i’ve ever bought a car form they made everything possible so i could be driving away in a new car More

by noantonio2003
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Myracle key
Jun 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, noantonio2013! We know you will love your new Jeep! If you have any questions, please give us a shout!

June 17, 2023

The service department is either inept or incapable. I have been in and out of the service department for years for the same problem. Over and over. The warranty was going out so I traded it in before t More

by samuel.e.couch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 17, 2023 -

samuel.e.couch responded

Service Department is not good at all

June 17, 2023

The manager that helped to get everything handled was so professional and so helpful. He was knowledgeable and understanding of my situation. Super great response time. More

by shawn.culp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We work hard to take care of our customers and provide them with a stress-free service experience, Shawn. We love our customers' feedback and hearing that the team represents the company's culture well. This is the experience we want every customer to have so thank you for sharing. If we can be of further assistance, please let us know.

June 16, 2023

Thank you once again to your service department, for their courtesy a professionalism, keep up the good work. More

by clarehnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Jun 16, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Clasrehnd. Let us know if we can be of further assistance.

June 15, 2023

I just bought a ford edge 2020 from there and one of the bolt had to be changed already. More

by AKEEMKADEEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Sampley
Jun 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback, Akeemkadeem1. Please give us a call, so we can get you in for the repair and answer any question or concerns you may have. Our direct number is (580) 771-3339. Thank you.

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