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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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April 16, 2023
Fast and straight to the point. Service department was easy and I didn’t feel like I wS trying to be sold service. Service department was easy and I didn’t feel like I wS trying to be sold service. More
by ramellboyd
Verified Customer
April 16, 2023
The service department need help. This is not a place to take your vehicle for anything. This is not a place to take your vehicle for anything. More
by Bryant
April 16, 2023
Service department dishonest. I had taken my Jeep Wrangler in to be serviced for a camshaft/ crankshaft position sensor warning and timing misalignment. After I received my vehicl I had taken my Jeep Wrangler in to be serviced for a camshaft/ crankshaft position sensor warning and timing misalignment. After I received my vehicle back it was within a week that the same error came back. They told me that they changed the oil and that fixed the problem. Now my vehicle is 400 miles passed warranty and they refuse to do anything about it. Barbara from service told me that they would do a "good will" diagnosis after I got frustrated that they wanted to charge me for one. I already know the diagnosis because I had it checked at another shop and even took the print out in with me. It's the same exact error as the initial error. Barbara told me that they would get me in the following week and provide a loaner vehicle. I've yet to hear anything from them and this was almost two weeks ago. Avoid this service center!!!! More
by chuckclymer
Employees Worked With
Barbara
April 15, 2023
On time appointment. Service staff very professional and courteous. Have my vehicle always serviced here. Service staff very professional and courteous. Have my vehicle always serviced here. More
by George Miller
April 15, 2023
I was very satisfied with my service. My oil change was taken care of in a timely manner. My oil change was taken care of in a timely manner. More
by Parkerj
Employees Worked With
April 14, 2023
I thought it was quite expensive for labor. You wanted $450 to mount some after market lights (that I provided) even though they matched like the originals. You wanted $450 to mount some after market lights (that I provided) even though they matched like the originals. More
by ALLEN.DAY82
Employees Worked With
Brittaney Smith
April 14, 2023
Great friendly service advisors. Todd the manager is a really helpful and knowledgeable person. Highly recommend. Todd the manager is a really helpful and knowledgeable person. Highly recommend. More
by jd23697
Employees Worked With
Other Employees :
Justin Gearhart, Bryce Lapham, Myracle key, Joseph Dye
April 14, 2023
Technicians were able to troubleshoot and find cause of my monitor short. It did not take long for them to replace my monitor. my monitor short. It did not take long for them to replace my monitor. More
by missy.nativejo
April 14, 2023
Very professional and polite. Whenever I need to go for work on my veihicle I am very happy with treatment. Having a ride home is a plus especially when service will take time. Whenever I need to go for work on my veihicle I am very happy with treatment. Having a ride home is a plus especially when service will take time. More
by missanna1170
Employees Worked With
Other Employees :
Chris Hendricks, Justin Gearhart, Brittaney Smith, Myracle key
April 13, 2023
Wonderful customer service team. They were very informative and quick to get the repairs completed. Definitely will be back. They were very informative and quick to get the repairs completed. Definitely will be back. More
by akbodyshop
Employees Worked With
Brittaney Smith, Myracle key
