Lawton Chrysler Jeep Dodge RAM - Service Center

Whether dealing with the service department or the scheduling department, they are always professional and polite. Solid experiences every time I’ve been there. Ms. Ashley in the scheduling department scheduling department, they are always professional and polite. Solid experiences every time I’ve been there. Ms. Ashley in the scheduling department deserves a raise. Promote ahead of peers. More

Great people and great service. Izzy our sales person was very helpful and attentive and made sure our needs were met. Izzy our sales person was very helpful and attentive and made sure our needs were met. More

Very friendly and helpful staff. Easy to work with to maintain our warranties and recalls. Easy to work with to maintain our warranties and recalls. More

After having my car for 2 days they didn’t even touch it. I had an appointment for 1030am I called 3pm the next day they have yet to work on it leaving me without my car for two days for the vehicle to not e I had an appointment for 1030am I called 3pm the next day they have yet to work on it leaving me without my car for two days for the vehicle to not even be fixed. More

I did not like the pressure sales. My previous dealer always refilled my fluids with oil change. You did not! My previous dealer always refilled my fluids with oil change. You did not! More

Nice people took care of my problem glad they were able to help good job to help good job More

I have come to the conclusion that the service department does not own an air compressor. Every time (not just once or twice, but every) and even though I tell the advisor to remind them, my tires don’t get does not own an air compressor. Every time (not just once or twice, but every) and even though I tell the advisor to remind them, my tires don’t get any air. Once they charged me for rotation and didn’t even do it so how do I know anything else actually occurs either. The advisor always assures me they look at the manufacturers air recommendations in the door. That’s a laugh. It’s 55 front 45 rear but no even bothers to try. I have to fix it myself every xxxx time afterwards. Frustrating. I also showed up for a scheduled appointment to be told I wasn’t showing up. I had received an email and a text on it. My truck was there from 9 am until 2:15 pm when I went in to say I had to have it. I live out of town. Not happy. More

Outstanding service tech, Barbara. I just came in to get some information and to schedule an appointment for the following week. I didn't have the information that I had done earlier t I just came in to get some information and to schedule an appointment for the following week. I didn't have the information that I had done earlier this year but Barbara listened to my concerns and found what I needed to put down to finish the maintenance to my vehicle. Barbara looked up my maintenance history and was able to provide me with the remaining required maintenance. When I asked for an appointment for the following week, she advised me I could finish the maintenance then, which saved me tremendously amount of time for my schedule the following was busy. She provided me with a ride home (thanks James, great advise and good company to and from my home). Excellent customer service. More

I had an appointment for an oil change and tire rotation. Work was completed in a timely manner. Very happy with both. Britney was knowledgeable, friendly, and very helpful, rotation. Work was completed in a timely manner. Very happy with both. Britney was knowledgeable, friendly, and very helpful, More

Very friendly and accommodating staff. They got me In and out quickly, and followed up They got me In and out quickly, and followed up More