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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
2,015 Reviews
Call Service Center (580) 215-5567

2,015 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 15, 2023

I was very satisfied with my service. My oil change was taken care of in a timely manner. More

by Parkerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Parkerj! We look forward to your next visit.

April 14, 2023

Technicians were able to troubleshoot and find cause of my monitor short. It did not take long for them to replace my monitor. More

by missy.nativejo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your service needs, Missy. We are pleased to hear our technicians were able to find a solution to your issue. We appreciate your business and look forward to your next visit!

April 14, 2023

Great friendly service advisors. Todd the manager is a really helpful and knowledgeable person. Highly recommend. More

by jd23697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gearhart, Bryce Lapham, Myracle key, Joseph Dye, Joshua Peterson
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Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business and recommendation, JD23697. Thank you!

Apr 19, 2023 -

jd23697 responded

You’re welcome

April 14, 2023

Very professional and polite. Whenever I need to go for work on my veihicle I am very happy with treatment. Having a ride home is a plus especially when service will take time. More

by missanna1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Myracle key
Report | Print
Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for visiting Lawton Chrysler Jeep Dodge RAM, Missanna1170. We are happy to hear that our courtesy rides are a plus for long service appointments. We appreciate your business and look forward to your next visit.

April 14, 2023

I thought it was quite expensive for labor. You wanted $450 to mount some after market lights (that I provided) even though they matched like the originals. More

by ALLEN.DAY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Report | Print
Apr 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback, Allen.Day82. Let us know if we can be of further assistance. Thank you.

April 13, 2023

Wonderful customer service team. They were very informative and quick to get the repairs completed. Definitely will be back. More

by akbodyshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith, Myracle key
Report | Print
Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We look forward to your next visit, AKBODYSHOP. Let us know if we can be of further assistance. Thank you!

April 13, 2023

Bad attitude the female that's working and service department she a slimmer lady I doesn't know her name More

by JEROMESMITH554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Report | Print
Apr 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Jeromesmith554. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (580)77-3339. Thank you.

April 13, 2023

I just had my oil changed, they got it in pretty fast and got it done More

by stephen.t.wood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Stephen! We are pleased to hear our team was able to service your RAM in a timely fashion. Let us know if we can be of further assistance.

April 13, 2023

I just had my oil changed, they got it in pretty fast and got it done More

by stephen.t.wood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Stephen! We are pleased to hear our team was able to service your RAM in a timely fashion. Let us know if we can be of further assistance.

April 12, 2023

Went for issue with truck. Said hubcap was loose when truck doesn’t have any, went back second time, couldn’t find issue but rattle and noise was heard while driving. Was told More

by JWorkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager-Todd
Report | Print
Apr 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

JWorkman, we apologize that our service did not meet your expectations regarding your recent visit to Lawton Chrysler Jeep Dodge RAM. Unfortunately, loaner vehicles are based on availability and we apologize that we were unable to fit your needs at that time. If we can be of further assistance, please let us know.

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