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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,954 Reviews

1,954 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 03, 2023

Your girl Barbara was rude and the guy who worked on it didn't put one of the fuel lines on good enough because it came loose and gas was pouring out and my car wouldn't start. So no I'm not at all happy. More

by patsGIRL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbra Lavendu, Jarred Riley
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, patsGIRL2007. We're sorry you are dissatisfied with your experience at Lawton Chrysler Jeep Dodge RAM. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with me at (580) 771-3339, we would greatly appreciate it. - Todd Brown

Mar 28, 2023 -

patsGIRL2007 responded

Now the clip on. One of the fuel lines is broken and I can't even use my car. It was broken when they did my Tune up. What do I do now?

March 02, 2023

They went above and beyond to make sure that me and my family we’re happy and satisfied with the car we left work thank you very much we appreciate the team in Lawton ok . More

by AHHAITTYKYLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Izzy Martin
Mar 02, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

That's great to hear, Kyleigh! Thank you for trusting our team with your vehicle needs. Let us know if you have any questions about your purchase.

February 26, 2023

The dealership was great. The fifteen word essay on the survey, not so much! Thank you for the excellent work! More

by longthoughts2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember my own name,
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We appreciate your business and look forward to your next visit.

February 26, 2023

Great service. They had my Jeep ready the same day and even squeezed in an oil change close to close of business More

by fcjosemancha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share you experience, Jose! We appreciate your business and look forward to your next visit.

February 26, 2023

Fast and easy. Friendly staff. Great price for 4 oil changes. Very pleased with the service More

by thebergs00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Thebergs00. Let us know if we can be of further assistance.

February 25, 2023

Great staff and prompt service. Will always go above to take care of the customer More

by robrh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Robrh1978. We look forward to your next visit.

February 24, 2023

Chicken bird bread lettuce pancakes plants pants bacon avocado turkey kim chi chopsticks wasabi lomein More

by jjack1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Brittaney Smith
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you,jjack1112!

February 23, 2023

I took my jeep there to get fixed I paid 2000 bucks to get it fixed for it to not work 24 hours later for the same problem. I had to take it back and drop 1000 to fix the original problem. Do not recommen More

by DEZZYDC100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Dezzydc100. We hate to hear you had a negative experience with our service department. We would like to hear more about your experience to find a solution. Please give me a call to discuss further at (580) 771-3339. Todd Clark, Service Manager.

February 21, 2023

They really helped us out with a situation that we thought was nearly impossible. We appreciate the service. More

by aldelzon.saldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart
Feb 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing, Aldelzon,saldana. Let us know if we can be of further assistance.

February 21, 2023

Great customer service, very friendly! Barbara was awesome and so helpful. You need more caring and helpful employees like her! More

by eileen.wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Feb 23, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Eileen. Thank you for trusting Barbara and our team with your vehicle needs. We look forward to your next visit.

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