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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,952 Reviews

1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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January 22, 2023

Customer service was amazing. From the start to finish, it was an easy and pleasant experience. Myracle, Brittany and Sean were great. More

by ratsmik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jan 24, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you Joe for your 5-star review of Lawton Chrysler Jeep Dodge RAM! We enjoy hearing how team members like Myracle, Brittany and Sean uphold our high standard of customer service. We hope to see you again soon!

January 21, 2023

Always good service, and great attitude from all the personnel at Chrysler. They replaced my battery in a timely manner. More

by chief23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Chief23. Let us know if we can be of further assistance.

January 19, 2023

My experience was fast and pleasant. I did not have any issues while I waited. More

by shelby4u4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your five-star experience, Shelby4u4! Let us know if we can be of further assistance.

January 19, 2023

They repaired my vehicle everybody had positive attitudes & looked forward helping…I had 3 recalls and they did them all in one day.. More

by NPIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jan 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, NPIV. Thank you for trusting Lawton Chrysler Jeep Dodge with your vehicle needs. Let us know if we can be of further assistance.

January 18, 2023

Service has been awesome since the day I bought my Journey. Great customer service, very helpful . More

by sherrie.l.morse.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Jan 18, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sherrie! We look forward to your next visit. Have a wonderful day!

January 17, 2023

My guy Izzy set everything up for me it was amazing walking into the building and be taken care of for once. More

by Dontravious suttles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Izzy Martin
Jan 18, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind review, Dontravious. Thank you for sharing your experience! Let us know if we can be of further assistance.

January 14, 2023

Short wait, but not enough communication to the customers for awareness of what's happening. More

by Kaynewsom15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jan 18, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback, Kaynewsom15! We appreciate your business and hope to exceed your expectations on your next visit!

January 14, 2023

The dealership do not honor a two-year warranty that I had for my vehicle. Instead, they subsidize the cost after they realized they were wrong. More

by cpindell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Jan 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Cpindell. We're sorry you are dissatisfied with your experience at Lawton Chrysler Jeep Dodge RAM. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. We appreciate your feedback and hope we have another opportunity to earn your business in the future. Thank you

January 13, 2023

They shorted me two qts of oil on an oil change then told me we need to do an oil consumption test. So I drove 1500 miles like they said. Brought it back in and they said it’s a qt short then 45 minutes late More

by nickhagstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jan 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Nick. We're sorry you are dissatisfied with your experience. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. If there is anything we can do to make it right, please give us a call at (580) 215-0083. Thank you.

January 10, 2023

M m m. M m m m m m m m m. M m m More

by key.myracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gearhart, Brittaney Smith, Izzy Martin, Myracle key
Jan 11, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Key.myracle!

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