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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,952 Reviews

1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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October 02, 2022

Lawton Dealership has quick and accurate services. I brought my Jeep in for services everything was completed within 30 min. Pleasant waiting are and awesome customer service. I look forward to more More

by mrsclinton7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind review, Mrsclinton7! We work very hard at Lawton Chrysler Jeep Dodge RAM to ensure a positive experience for our customers. We appreciate your business, and look forward to working with you again in the future!

October 02, 2022

We had the best salesman named Izzy! He did a great job! He worked over time to make sure we got the perfect car for our daughter. More

by CHYOUNG0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Oct 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, CHYOUNG0914. We are pleased to hear that Izzy made your experience five-star. Let us know if we can be of further assistance. Thank you!

September 29, 2022

great customer service and support. communication was always going on to keep me in the loop with status of my service and any future need that might be upcoming. made suggestions on More

by spike-55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Oct 04, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you taking a moment to write this wonderful reviews, Spike. We look forward to your next visit. Thank you!

September 27, 2022

This particular date if service was fine. Asked for service manager to call. Never heard back or received a voicemail on being charged $1400 for services for my truck that never fixed the is More

by dkaine
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Oct 04, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, dkaine. We are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at (580) 360-3064.

September 27, 2022

Truck was in service for 4 months, I had the truck back for 1 day and had to bring it back, wasn't fixed. Horrible customer service as well. More

by holychit83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler price
Oct 04, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (580) 360-3064 and ask to speak with a manager. Thank you.

September 27, 2022

Quick to get an appointment, came in earlier than my appointed time and got in right away. Even though they were short staffed, they were very friendly. Loved that they had drinks and snacks! More

by wandaimpimentel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Oct 04, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Wanda! We appreciate your business and hope to work with you again. Thank you!

September 23, 2022

Good work, faster than expected time as told would be. Friendly staff, stayed informed, pleasant atmosphere More

by rsmith051562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wallis, Alec Ernce
Sep 23, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review, rsmith-51562. We hope to see you again soon. Thank you.

September 22, 2022

They take the time to explain what is going on with your vehicle before they do anything. They call prior to them doing anything to expensive. More

by conic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you taking a moment to share your experience, Conic! Thank you for trusting Lawton Chrysler Jeep Dodge with your vehicle needs. Let us know if we can be of further assistance.

September 21, 2022

I was very happy with the information i got from the personal on the phone . thank you More

by jcpeewee
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, JCPeewee!

September 19, 2022

Good, once I talked with the right person things were smooth. Internal communications between departments could be better. More

by mburges
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 23, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback, mburges. Lets us know if we can be of further assistance. Thank you.

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