Lawton Kia

Friendly, helpful service center staff Staff in the service center is knowledgeable, very helpful, and they do a great job of giving info to show what needs to be done and printing out info Staff in the service center is knowledgeable, very helpful, and they do a great job of giving info to show what needs to be done and printing out info that lists vehicle status. More

Great experience, everyone was amazing! Everyone was so nice and helpful throughout my time at Lawton Kia. They went above and beyond to get me everything I wanted and are the best dealershi Everyone was so nice and helpful throughout my time at Lawton Kia. They went above and beyond to get me everything I wanted and are the best dealership I have ever been to. I will be a customer for life! More

Could have been 5 stars.... I have no complaints about the service department. They were wonderful. If the detail shop was a a wonderful as the service department I would be givi I have no complaints about the service department. They were wonderful. If the detail shop was a a wonderful as the service department I would be giving 5 stars. The vacuum job was horrible! It looks as though they didnt even touch the back seat area. I know that they did not vacuum the back hatch area. Honestly my 16 year does a better job at cleaning my car out than they did. More

Fast friendly Turndown The cars are clean and amazing. Coworkers gave me hope that they had bad credit and got a car and I had a chance too. The car I saw on the internet wa The cars are clean and amazing. Coworkers gave me hope that they had bad credit and got a car and I had a chance too. The car I saw on the internet was not on the lot. Despite not getting a car, the salespeople were nice and straightforward. I would go back to Kia when my credit score is higher or I have saved a larger down payment. Wish I had a better paying job to get the older model car I need. More

Very good experience overall. Great customer service. Everything in the service schedule was achieved within the timeline and gave me all the information I needed to know about my vehicle and the mainte Everything in the service schedule was achieved within the timeline and gave me all the information I needed to know about my vehicle and the maintenance that needs to be done on the next appointment. Customer service was very good. More

Great Service Advisor Always have a satisfactory experience when I bring my Kia in for service. Glad to receive the maintenance reminders as well. The Service Advisor kept Always have a satisfactory experience when I bring my Kia in for service. Glad to receive the maintenance reminders as well. The Service Advisor kept me informed as to what additional service my vehicle needed while waiting. I left feeling confident that my vehicle would perform its best. More

My salesman Reggie was incredible! After going to 4 other dealerships and walking out I expected the same thing from Lawton Kia. Reggie our salesman was outstanding and the only salesma After going to 4 other dealerships and walking out I expected the same thing from Lawton Kia. Reggie our salesman was outstanding and the only salesman out if 5 dealerships that pulled a clean car around, opened up all the doors, showed us features and did a COMPLETE walk around. Since I have been in BANKING finance (always in a credit union), my tolerance for bulls....is very low. If I could rate Reggie higher I would. If I was still in the business I would try to take Reggie away and teach him finance, that is how impressed I was with this young man. He listened, the most important criteria. Your finance man made nothing on me, I had my own financing with our credit union and did not buy any extras! That should tell you something. Reggie could have made money on me on the back end, but I guarantee Lawton Kia did alright on the front end. Win win. I was in banking for over 10 years before going into hospitality management. Don't loose Reggie or you will be loosing a diamond in the rough, polish him and he will make you money with every deal. He stuffed me in to a black van when I hate black cars, and now I love it. You should give Reggie an extra $hun as I'm not an easy sale. Your sales manager snapped me off like a tur... (Made $ on me) but I got exactly what I wanted and the deal was structured the way I needed it to be. So my overall was WIN WIN for both of us. I read your guidelines and I've never worked at a dealership or service center! Nobody in my family would ever think of working for a dealership, my husband is an engineer. We hate buying cars but this was a pleasant surprise for both of us. More

Great service Amanda was very helpful and friendly. Took care of me when i didnt have an appointment. Had me on my way as soon as possible Amanda was very helpful and friendly. Took care of me when i didnt have an appointment. Had me on my way as soon as possible More

2019 Kia Sportsge Excellent customer service, time spent in the dealership could of been less but I get it takes time because there is only one finance guy and there wa Excellent customer service, time spent in the dealership could of been less but I get it takes time because there is only one finance guy and there was many customers. More