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Lawton Kia - Service Center

Lawton, OK

4.6
1,781 Reviews

1,781 Reviews of Lawton Kia - Service Center

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July 18, 2022

Always fast and complete service in the service department!!! I even received a discount on a complete detail to my car!! I have always been treated well and wouldn't consider taking my vehicles an More

by harley_F_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
Jul 21, 2022 -

Lawton Kia responded

Thanks for trusting our team with your vehicle needs, Harley_f_23. Come back and see us again.

July 07, 2022

Barbara the service advisor is the best! Been taking my Kia there for a number of years and have always felt confident with the service maintenance done! More

by KEIKISASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jul 07, 2022 -

Lawton Kia responded

Thank you for visiting Lawton Kia! We appreciate your kind review and look forward to your next visit. Have a great day!

July 05, 2022

Why do I have to type fifteen words minimum to submit a review to you? More

by wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jul 08, 2022 -

Lawton Kia responded

We appreciate your five-star rating, Wes! Thank you for visiting Lawton Kia:)

July 04, 2022

$20 for extra service to clean vehicle, vehicle while clean was not impressive. Marks on exterior, what appears to be a new scratch and red paint. Plus the interior was dusty. Service was pushy to have w More

by amanda.goucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
Jul 15, 2022 -

Lawton Kia responded

Amanda, We're so sorry you are dissatisfied with your experience at Lawton Kia. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. We would like to hear more about your experience. If you would like to get in touch with a manager at (580) 713-4001, we would greatly appreciate it. Thank you.

July 01, 2022

Awesome people and ty for fixing my Kia this dealership is a place to take to More

by Uncled37u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Flannigan
Jul 01, 2022 -

Lawton Kia responded

Thank you Uncled37u! We are thrilled you had such a great experience with us. Let us know if we can be of further assistance.

July 01, 2022

Barbra was Friendly and helpful. Tony always does a Great job on all my Vehicles. 5 ⭐️ More

by Terryallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garrison. , Barbara Lavendusky
Jul 08, 2022 -

Lawton Kia responded

We appreciate your five-star rating and review, Terryallen! We hope you come back and see us. Thank you!

June 30, 2022

Lawton Kia staff always friendly and very accommodating. Service is always completed in a timely manner. More

by TM_ROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jul 01, 2022 -

Lawton Kia responded

Thank you, TM! We appreciate your business.

June 30, 2022

The service department here is awesome Barbra and Miguel always take great care of me More

by joshuawalker1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
Jul 01, 2022 -

Lawton Kia responded

Thank you for your 5-star review of Lawton Kia! We enjoy hearing how team members like Barbara and Miguel uphold our high standard of customer service. We hope to see you again soon!

June 29, 2022

We had our first oil changed after buying a new Kia Sportage, four months ago, no problem, but they said our alignment was out, BS, went there yesterday to get oil changed for the second time not to vo More

by perky1010
Recommend Dealer
No
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Lawton Kia responded

Hello, Kenbeckstjs. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will discuss this with our team. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 713-4001.

June 29, 2022

Lawton Kia service department was the best very nice a friendly and made sure all my needs were meet definitely a great experience. More

by tracieshafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jun 30, 2022 -

tracieshafer responded

Lawton Kia service department was very nice the staff was friendly and helpful making sure all my concerns were taken care of. Definitely 10/10 experience.

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