Lawton Kia - Service Center

Barbara did a great job getting my new car in for service! My car is doing so much better, it needed some software updates, thank you Lawton Kia for the great service! service! My car is doing so much better, it needed some software updates, thank you Lawton Kia for the great service! More

I'm happy Kia still communicates with their OLDER customers. I received a letter in the mail, which have me time to rearrange my schedule. Excellent Service, keep up the good work. customers. I received a letter in the mail, which have me time to rearrange my schedule. Excellent Service, keep up the good work. More

Barbara is wonderful. She gets me in, makes sure I am comfortable and makes sure the car gets right in. Service is great. Don’t like tv station they keep it on. The gentleman is condescending to old la comfortable and makes sure the car gets right in. Service is great. Don’t like tv station they keep it on. The gentleman is condescending to old ladies. Kept asking me if I knew how to dim my lights. I may be old but have been dimming my lights more years than he has walked the earth. More

Great experience overall with the service team that was very accommodating throughout the process. Their assistance in making this a quality experience was greatly appreciated. very accommodating throughout the process. Their assistance in making this a quality experience was greatly appreciated. More

The dealership is always friendly and they are very good with communication and being there for their customers. It also does not take very long to get your vehicle serviced. with communication and being there for their customers. It also does not take very long to get your vehicle serviced. More

It has always been a great experience going into the service department. The last couple visits I haven't had an appt and they got me right in! service department. The last couple visits I haven't had an appt and they got me right in! More

Great and timely service. I like them to come and let me know what they suggest or that I need. Always close to home. Am aggrivatted with this review know what they suggest or that I need. Always close to home. Am aggrivatted with this review More

These people are awesome. From keeping me safe on the road to a friendly face. They remember me and my car. I would never go anywhere else. road to a friendly face. They remember me and my car. I would never go anywhere else. More

I have only been to this particular dealership 2 times. The first time the experience was great compared to my second trip. The lady who helped me the second time, Barbara I believe, seemed annoyed that I The first time the experience was great compared to my second trip. The lady who helped me the second time, Barbara I believe, seemed annoyed that I was there. I scheduled an appointment with them to get the trim on my passenger side back door fixed and the appointment was not schedule. (Not my fault) Amanda was supposed to take care of that but apparently did not. Barbara called Amanda and asked and she told her that she had already told her about it. When she got off the phone she told me that she would have to find. I said do you know how long it will take? She told I will have to find the trim first but it shouldn't take more than an hour to put on. My car was done in 30 minutes. There was about 5 other people in the waiting area and she came in there and said "Are ya'll ready? Everyone just looked at her because no one knew who she was talking to. More