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Lawton Kia - Service Center

Lawton, OK

4.6
1,790 Reviews

1,790 Reviews of Lawton Kia - Service Center

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January 06, 2023

Service Dept. was on point, great and speedy service. Reassured me if the soundness of my vehicle. More

by JUSTIN.STEPHENS1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lawton Kia responded

Thank you for sharing your experience, Justin. We are pleased to hear our service department made your visit five-star. Let us know if we can be of further assistance. Have a wonderful day!

January 06, 2023

I was very pleased by Miguel’s kindness and professionalism. He was understanding with my situation and frustration. My only complaint was the amount of time it took parts to come in. More

by Bailee_moeller101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Lawton Kia responded

Thank you for taking a moment to share your experience, Bailee_moeller101. We appreciate your patience and look forward to working with you again in the future.

January 06, 2023

Nice people, clean dealership. I did wait 3 hours for an oil change this time and 4 hours last time though so expect a long wait if you don't have a ride. More

by caitlynladams.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Lawton Kia responded

Thank you for sharing your experience, Caitlyn. We appreciate your feedback and look forward to your next visit. Have a great week!

January 06, 2023

I was able to get in and out with no issues. Barbara is always very helpful. More

by bngshrtrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Jan 11, 2023 -

Lawton Kia responded

Thank you for the kind review, bngshrtrox! We work very hard at Lawton Kia to ensure a positive experience for our customers. Let us know if you have any questions about your service.

January 06, 2023

Friendly, clean, and very efficient. Nice waiting area, love that they have coffee and water. More

by jllmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
Jan 11, 2023 -

Lawton Kia responded

Jllmt, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

December 16, 2022

Barbara L. is always on top of what my car needs, always being helpful and efficient. More

by ckcampbell.8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
Dec 16, 2022 -

Lawton Kia responded

Thank you, ckcampbell.8! We are pleased to hear that Barbara made your experience five-star. Let us know if we can be of further assistance.

December 08, 2022

I would like to commend Barbara for arranging to have my vehicle looked at, and then serviced. Top notch customer service from the Service Desk. Barbara provided me with an updated roadside assistance pac More

by PULUSUK
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Dec 08, 2022 -

Lawton Kia responded

Thank you for sharing your experience, Pulusuk! Let us know if we can be of further assistance.

December 07, 2022

I was getting my car serviced and everything went smoothly. They found some things that needed to be fixed and they were right on it. Everyone was very helpful and pleasant. More

by sparrish1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky, Frank Seitz
Dec 08, 2022 -

Lawton Kia responded

Thank you for trusting Lawton Kia with your vehicle needs, Sparrish1220. We look forward to your next visit.

December 04, 2022

These dealer rater reviews are super annoying, but Lawton Kia service is not. I am happy to have my car serviced there. More

by Holtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Dec 05, 2022 -

Lawton Kia responded

Thank you for sharing your experience, Holtz! We appreciate your business and look forward to your next visit. Have a great week!

December 01, 2022

They messed my car up should have never let them change my oil when I only really went for the recall on my 2016 Kia Sportage More

by pclemons96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
Dec 02, 2022 -

Lawton Kia responded

Hello,pclemons96. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (580) 215-6330. Thank you.

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