Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
799 Reviews
4.8

799 Reviews

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799 Reviews of Deborah Johns

April 21, 2026

Dealership Rating
Employee Rating

Best place to purchase a vehicle. ..I've bought from all of my vehicles from this dealership. Great sales, and service. Wouldn't shop anywhere else. More

by landass131
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 22, 2026

Lawton Kia responded

Thank you for your continued loyalty. It means a lot to have earned your trust over the years. We truly appreciate your support.

April 21, 2026

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She is always amazing with service! Very helpful everytime I visit for service or any appointment More

by brittiniapage
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Workmanship
Service Time
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Recommend Dealer
Yes
Apr 22, 2026

Lawton Kia responded

Thank you for your kind words. We’re glad Deborah continues to provide such helpful and consistent service during your visits.

April 21, 2026

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Todd was absolutely amazing! I felt at home while making my purchase. Very courageous and helpful More

by brittiniapage
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Todd Brown

Apr 22, 2026

Lawton Kia responded

We appreciate your feedback. It’s wonderful to hear Todd made you feel comfortable and supported throughout your purchase.

April 18, 2026

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Kia service is consistently reliable, offering fast, professional maintenance with friendly staff and high-quality care for vehicles. More

by odellscott1920
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Todd Brown

Apr 20, 2026

Lawton Kia responded

We appreciate your kind words. It’s great to hear our team continues to provide reliable and professional service. Thank you for trusting us with your vehicle.

April 15, 2026

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Employee Rating

Deborah escorted me into the service bay and was very informative and helpful. She was sweet More

by chelsib17
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Apr 16, 2026

Lawton Kia responded

Thank you for your kind words. We’re glad Deborah provided a helpful and welcoming experience. We appreciate you choosing Lawton Kia and look forward to our next chance to serve you.

April 04, 2026

Dealership Rating
Employee Rating

Sold a car that needed tons of work. Just found something else wrong with the car this evening. More

by CARLYBMESSERSMITH
Recommend Dealer
No

Other Employees Tagged: Deborah Johns

Apr 10, 2026

Lawton Kia responded

Thank you for your feedback, and we apologize for your experience. Our records indicate the vehicle was purchased in September 2024 and has been consistently serviced with us since that time. I would appreciate the opportunity to speak with you directly to better understand and clarify your concerns. Please call me at 580-771-3270. Sincerely, Brandon Mitchell General Manager

March 31, 2026

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Employee Rating

I had my car in for routine maintenance. I had a list of items that needed to be fixed . One of them was my AC unit. They told me compressor was bad and needed to be replaced for over $1000 More

by guerrerotina61
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 07, 2026

Lawton Kia responded

Thank you for your feedback from your recent service visit to Lawton Kia. Our service department strives to get 100% of the customers concerns diagnosed correctly and we stand behind our diagnosis once made. But it appears we missed something on this visit and I sincerely apologize for that. We thank you for your loyalty and hope our relationship continues in the future. Please feel free to reach out to me directly at 580-771-3275. Thank you, Todd Brown.

March 24, 2026

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The service was quick, the staff was super helpful and kind glad I came in for my at this location. More

by nitewhite98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Mar 25, 2026

Lawton Kia responded

Thank you for the kind words! We’re glad our team was helpful and got you taken care of quickly. We appreciate you choosing us and look forward to your next visit!

March 21, 2026

Dealership Rating
Employee Rating

This place is horrible do not recommend hidden fees not straightforward at all. Never purchase a Kia. Tow truck driver said he tows more new Kia’s and told me to buy a Toyota. More

by Donotbuykia
Service Price Transparency
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Service Communication
Recommend Dealer
No
Mar 26, 2026

Lawton Kia responded

Thanks for taking a moment to share your feedback. Unfortunately, we are unable to find any information in our system regarding your experience. Please feel free to reach out to me directly to discuss this matter further at 580-771-3270. Sincerely, Brandon Mitchell General Manager

March 09, 2026

Dealership Rating
Employee Rating

Lawton Kia is a great dealership. The employees are very courteous and professional. From the professionalism of the General Manager right down to the employees is the reason I bring m More

by CONNERROBERTSR357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: General Manager

Mar 11, 2026

Lawton Kia responded

Thank you for the wonderful feedback! We truly appreciate your kind words about our team and leadership. It means a lot that you trust Lawton Kia with your vehicle, and we look forward to continuing to take great care of you. 🚗

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