Lebanon Ford

I just want to thank Matt for all his help. We live in Cleveland and were fed up with some of the salesmen we contaced. Their persistance was to the point of harassment. We were going to visit my daughter Cleveland and were fed up with some of the salesmen we contaced. Their persistance was to the point of harassment. We were going to visit my daughter in Cincinnati in December so I called Matt to price out the car for us. He was one of the only salesmen I talked to that really knew the product and the option packages. Dave & Patty Moyer More

I am in the customer service business and am very critical of service. Charlie Watson is one of the most amazing individuals that I have met. He made this experience very rewarding for me and that critical of service. Charlie Watson is one of the most amazing individuals that I have met. He made this experience very rewarding for me and that is something I have never said in relation to a car dealership. He really does have a gift and is using it very wisely. I would not hesitate to send anyone to Charlie and Lebanon Ford. He is blessed and will continue to flourish in the industry due to his charisma, personality, straight-forward dealing style and his honest disposition. I also worked with Travis Martin and Jenny Southard and they too had an exceptional customer service attitude. I must applaud them as well. More

The staff we dealt with were knowledgable and went out of their way to make sure we were satisfied with our purchase. Even those not directly dealing with us were friendly and welcoming. their way to make sure we were satisfied with our purchase. Even those not directly dealing with us were friendly and welcoming. More

I had gone in for a flat tire. I asked Mike about sounds that my transmission was making and he let me know the sounds were normal and even printed off paperwork that it could take home later. I definitely that my transmission was making and he let me know the sounds were normal and even printed off paperwork that it could take home later. I definitely appreciated his knowledge and service. More

The 2005 Hyundai we purchased last month has turned out to be the perfect little car for our son. Our salesman, Tom Nickell, was very pleasant and professional and a pleasure to work with. This was our f to be the perfect little car for our son. Our salesman, Tom Nickell, was very pleasant and professional and a pleasure to work with. This was our first purchase from this dealership, but will definitely contact Tom when we are in the market to purchase another car. Many thanks, The Bennett Family Springboro More

When we finally made a decision to purchase the Ford Edge we were in the office for a very short time discussing the price and locating the vehicle in the color we wanted. The assistance that your staff prov we were in the office for a very short time discussing the price and locating the vehicle in the color we wanted. The assistance that your staff provided was exemplory. When i went to pick up the vehicle as a dealer trade needed to be done again your staff was friendly upon entering your parking lot. Great people working for you. Nice to see customer Service at its best!! More

This is the second vehicle I've bought from Tom and the experience has been a pleasure both times. The next time I need to buy I will be going to see Tom first. The negotiations and paperwork were as the experience has been a pleasure both times. The next time I need to buy I will be going to see Tom first. The negotiations and paperwork were as painless as possible and with both vehicles I felt I got a fair price. The Mazda needed some service work done and they sent it to a Mazda dealer without any issue. Thanks Tom and the others at Lebanon Ford for an easy and friendly car buying experience. More

I bought my Ford Escape almost three years ago and that was my first experience with Lebanon Ford and Charlie Watson. He was a great salesperson and very friendly. He is part of the reason I came back this was my first experience with Lebanon Ford and Charlie Watson. He was a great salesperson and very friendly. He is part of the reason I came back this time when I saw the GMC Acadia for sale at this dealership because my first experience went so well. He greeted me like I was an old friend remembering me and my name. He was more than willing to work with me and help me get the vehicle I wanted. I would recommend this dealership to my friends and family mainly because of him. He is a very nice and friendly person who seems to genuinely care about the customer. I also dealt with Niko McClellan who went over my paperwork with me and the warranty and was very friendly also and explained everything and made me feel very comfortable. My overall experience buying this vehicle was very good. More

This was the best experience I've ever had buying a new vehicle. The process was seamless and quick. Kathy and Travis were wonderful to work with. They were very friendly and knowledgeable. Kathy w new vehicle. The process was seamless and quick. Kathy and Travis were wonderful to work with. They were very friendly and knowledgeable. Kathy was recommended to me by the niece who was in earlier this year to purchase a new vehicle. I would recommend this dealership when someone is wanting to buy a new vehicle. More

I walked in with no money down and drove off in my brand new Ford Focus.. whats to tell I love my new Car.. Dick Watson bent over backwards to get me into this car an I appreciate him to the Moon. Many Ble new Ford Focus.. whats to tell I love my new Car.. Dick Watson bent over backwards to get me into this car an I appreciate him to the Moon. Many Blessings to him and this christian business.. thanks so much! More