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Lee Nissan - Service Center

Fort Walton Beach, FL

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55 Reviews

55 Reviews of Lee Nissan - Service Center

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March 11, 2019

Fantastic We came in this past Saturday to sell our vehicle. The process was smooth and easy and Mr. Travis was very helpful. We sold the Vehicle and walked out More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Travis
Mar 11, 2019 -

Lee Nissan responded

Thank you for your feedback! We'll let our staff know of your appreciation. We strive to provide the highest quality of service to our customers and we greatly appreciate your business!

February 28, 2019

Awesome Experience, Service turns into Sale Steve Tucker is professional and willing to go extra mile for the customer. No hassle or pressure to buy vehicle, just willing to make experience as More

by New Maxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bishop, Ed Haire, Stephen Tucker, Matt Azman, Daniel Huggins
Mar 01, 2019 -

Lee Nissan responded

Thank you for your feedback! We'll let our staff know of your appreciation. We strive to provide the highest quality of service to our customers and we greatly appreciate your business!

September 14, 2018

Very BAD experience with this Dealership I bought this used Cadillac SRX , they worked on it because it did not have low beams when it was purchased, I carried back this Morning to have them More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Rainer, David Mitchell, Jason Marvel, Graham Nelson
Sep 15, 2018 -

Lee Nissan responded

Mrs. Berry, I sincerely apologize that your return visit on your light issue was not handled properly. I believe y'all have spoken with Joel Rainer since that visit. Ed Haire, VIP Manager, is going to contact you to help us resolve the concern with your vehicle and also address any mistakes we made so that we can work with our staff to improve for the future. I assure you that your business and happiness is important to us. We will work hard to regain your trust in our dealership. Ed will help set up a pick up and delivery of your vehicle. We will also provide you a loaner while we fix your concerns. Again I sincerely apologize and hope that you will give us an opportunity to make things right. Let me know if you need my assistance at any point. Respectfully, Scott Lee Executive Manager Lee Nissan FWB

September 10, 2018

Excellent customer service department I had an ongoing problem with my Altima, but Matt, in customer service handled it through out the whole process. I have driven Nissans since 1975 when More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis, Audrey Kachline, Matt Azman
Sep 11, 2018 -

Lee Nissan responded

Hey, Kathy! We're happy to hear that you're pleased with the service you received here at Lee Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 13, 2018

Best customer service ever! Mr. Keith Travis was super helpful and very knowledgeable about the car selling process. I never sold a car back to a company before and he broke down More

by Honda4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Travis
Aug 14, 2018 -

Lee Nissan responded

Thank you for your review! We'll let our staff know of your appreciation. We strive to provide the highest quality of service to our customers and we greatly appreciate your business!

August 04, 2018

Amazing car buying experience! Took my Nissan Rogue Select in for service and, shockingly, left just hours later with a Murano! I had been interested in upgrading from a 4-cylinder More

by cwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Johnson, AJ Dallman, Doug Anderson
Aug 04, 2018 -

Lee Nissan responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business. Enjoy your new Murano!

July 19, 2018

Great Car selling experience Keith Travis was extremely helpful and efficient in getting my car sold through the KBB Cash Offer program. Was even able to beat a competing dealers More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Travis
Jul 20, 2018 -

Lee Nissan responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business.

June 11, 2018

Committed and Professional Staffing Recently I put in a KBB inquiry for a trade in. I was contacted by several dealers including this one. From the dealership I was contacted by former, More

by Curtis Addison
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Travis
Jun 11, 2018 -

Lee Nissan responded

Thank you for your review and kind words. We look forward to working with you in the future!

May 29, 2018

Clear, concise and very efficient This was my first time dealing with the Leenissan dealer. Samantha from customer service was the representative that addressed my car maintenance q More

by Ricardop0318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha McLaughlin
May 31, 2018 -

Lee Nissan responded

Thanks for your review and kind words! We are glad you had a great experience, and we appreciate your business.

September 08, 2017

BEST EXPERIENCE EVER! Geno my service agent did excellent job insuring the repairs to my new Sentra S was done on time and correctly. My car runs like a dream again. Specia More

by Tom & Lynn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Leone, Heather Reichard
Sep 11, 2017 -

Lee Nissan responded

We're happy to hear that you're pleased with the service you receive here. Thank you so much for being one of our valued guests and we look forward to your next visit!

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