I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after day waiting for an estimate that took a week to get. I was told each day that it would be done that day and they would call me with the details but they never called and I again had to follow through. I was told my car would be fixed in one week, almost 4 weeks later I'm still waiting. I never received any updates despite them telling me they would call me. Every single time I had to call them or call my insurance company who would call them to find out what was going on. All of this is extremely poor service and left me unbelievably disappointed and constantly wondering what was going on with my vehicle. I have no intention of using this company again for this type of service.