Legend Porsche Audi VW

This dealership was very professional and everything was done in a timely manner. I got the car even before I was due to get it! They are a strongly recommended dealer! done in a timely manner. I got the car even before I was due to get it! They are a strongly recommended dealer! More

I called ahead to make an appointment to have my one-year-old leased Jetta serviced and inspected at its 10,000 mile mark. I was told to come in at 9:30 a.m. and I told them I was staying with the c one-year-old leased Jetta serviced and inspected at its 10,000 mile mark. I was told to come in at 9:30 a.m. and I told them I was staying with the car since I had no way home. When I arrived at 9:30, Dawn reiterated again that I would be staying with the car and they would try to have me "in and out in no time." Well three, yes 3, hours later, I was finally leaving. My car sat in front of the building for two hours while I read my newspaper waiting. I finally went to ask and she said they were moving it in and when the papers came out, she'd come to get me. I waited and then asked her again about my car, explaining that I have a second VW Jetta one-year-old to bring in on Thursday for the exact same thing. What can I do not to wait? Can I come in at 7 a.m.? Well, she said, no one will be here at 7 a.m. but you can come at 7:30 a.m. and the mechanics start at 8 a.m. and there is only one other car at that time. Well, time kept ticking by. Now I was on the 2 1/2 hour wait. I asked her again if there was another way to do this; can I drop my car off the night before? Yes, she said and handed me an envelope for the keys. I asked about my car. She said they were washing it and it would be right out. I waited outside, no car. I went back in and as I came in, she went out the back door. Another woman sitting at her computer said, "I think she went for your car." So I went back outside. Still no car. I started to walk around the back but came back into the office. At that point a service man came in carrying keys and I asked if they were mine. "Oh, I don't know," he said, and handed me the keys without asking for ID or anything. Luckily it was my car at 12:30 p.m. and guess what? It wasn't washed! So what was I waiting for? And there was a courtesy car sitting right out front but no one bothered to ask if I wanted to use it. Here's what Honda did for my husband the next day for his car being inspected: greeted him by name under a tent, wrote his ticket and sent him inside, asked if he was staying and if so did he want a doughnut and coffee, asked if they could take him back to his office in a courtesy van, and picked him up. Honda has SERVICE; this dealership DID NOT! More

I just leased a new 2011 Audi A4 from this dealership. This is the second car in a row I have leased from Ed at Legend. Ed Jaffe is the best dealer I have ever dealt with in my entire life. His attentio This is the second car in a row I have leased from Ed at Legend. Ed Jaffe is the best dealer I have ever dealt with in my entire life. His attention to customer service and his quality of work was absolutely exceptional. I had received the BEST price for this car, and I know this because I shopped the same deal around to multiple dealers. Everyone in this place was VERY friendly, (even the FINANCE guy, hah). My overall experience was ABSOLUTELY GREAT and I will be a customer here for MANY years to come! More

Best experience I've ever had with a car dealership. Low pressure, friendly, informative and completely helpful in all respects. I would strongly recommend Legend, even if it's not close to where you live. pressure, friendly, informative and completely helpful in all respects. I would strongly recommend Legend, even if it's not close to where you live. (The closer Audi dealership to where I lived was the opposite experience). Excellent service. More

I have been buying Audi's from Legend for over 15 years. Each time I go in for a new Audi, my experience is one of ease and satisfaction. Both their sales and service departments are top notch, and raise th Each time I go in for a new Audi, my experience is one of ease and satisfaction. Both their sales and service departments are top notch, and raise the bar for other dealerships to reach. Ed Jaffe has made each purchase experience pleasant and hassle free. I will continue to look to Legend Autorama for my new car needs. More

We were shopping for a Q5 and this model ... a hot seller is in short supply. Other dealers therefore, mostly were not interested and were seemingly overpriced. Brian the manager at Legend on the other hand is in short supply. Other dealers therefore, mostly were not interested and were seemingly overpriced. Brian the manager at Legend on the other hand was different. He is very customer friendly, knowledgeable and professional. Brian is truly interested in building his business based on a mutually successful relationship. We were able to agree on a great value price and the deal was done painlessly. It was a very refreshing experience purchasing this vehicle from Legend. They have my strongest recommendation. More

I initially posted a negative review about a visit I had to this dealership. Shortly after I was contacted by Brian Paige (the manager) who I can tell was very customer focused and cared deeply about the re to this dealership. Shortly after I was contacted by Brian Paige (the manager) who I can tell was very customer focused and cared deeply about the reputation of his dealership and sales reps. Brian offered to make everything right and his sincerity (along with the majority of positive reviews for his dealership) convinced me that my experience was an anomaly and one that Brian will address with his staff to assure it doesn't happen in the future. More

I have leased 3 Audi's from this dealership since 2003. They have provided great service at the right price. When issues have arisen they have always gone the extra mile to find solutions. Their Sales Ma They have provided great service at the right price. When issues have arisen they have always gone the extra mile to find solutions. Their Sales Manager, Brian Paige, made my latest purchase go smoothly. More

Went to purchase a 2011 A5. Jose was very patient, informative and pleasant to deal with. Patient mainly because I appeared just prior to their closing times and they stayed as long as I had question informative and pleasant to deal with. Patient mainly because I appeared just prior to their closing times and they stayed as long as I had questions. Their price was fair considering the high demand for my style of choice and the shortage of inventory nationwide (I confirmed this through many dealers both in NY and out of state). Brian was very easy to deal with when processing the paperwork. He was very informative regarding Audi Care, extended warranty and other optional plans. He highly recommended the options, but at the same time, he wasn't "pushy". Car was ready for delivery before I arrived, paperwork was processed quickly, "walk through" with Jose was very complete. Overall a very pleasant experience. I highly recommend Legend Audi to everyone. A very happy customer !! More

I've been buying and servicing my cars at Legend for close to 20 years. In particular, over the past 9 or 10 years, they have been a terrific dealership to work with for buying new, used or servicing yo close to 20 years. In particular, over the past 9 or 10 years, they have been a terrific dealership to work with for buying new, used or servicing your vehicle. Ed Jaffe goes beyond anyone's expectations to make your car buying experience painless. And the service department has been exemplary in regular service, repairs, making sure you have alternative transportation, etc. Dawn Kinnsler is a fantastic service manager. I recommend Legend highly. More