Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my questions quickly no matter how many I had, I would recommend dealing with Victoria for your purchase
"The best sales experience I ever had."
I came into the dealer and I was immediately greeted by mike and he is the most patient salesperson I have ever dealt with. I am used to being rushed and he not once rushed me or pressured me. We need more sales people like him. He treats you like family. Definitely recommend this dealer to anyone and it will be worth it.
"Great service dept"
- Kevin k
I took my Wifes Jetta in for a recall. As I do most of my own service work they do not know me or the car but were just as eager to please me as if I was a regular customer in the Service Dept. The service advisor, Cathleen took the car in and asked if I would be staying with them while they performed the recall, I was not going to stay so she said she would call when the car was ready.
When she called a few hours later she said the Tech had checked the car over and found a few issues that should be looked into. I was aware of most of the things the Tech had found and said I would take care of them. At no time was I pressured to have the items repaired at the dealership, as someone who likes to do most of my own work I really appreciate that.
When I picked the car up they had also preformed an additional recall repair that I had forgotten about, I was out in less than 5 minutes and I think they even gave the car a quick wash!!
I have used the Parts Dept before and have to rate them top notch also, now I can put the Service Dept at the same level Thanks Kevin Kennedy
Employees Worked With