Victoria DeVivo
Victoria DeVivo at Legend Porsche Audi VW

Victoria DeVivo

Internet Sales Manager

Legend Porsche Audi VW

5775 Merrick Rd.
Massapequa , NY 11758

not yet
rated
24 Reviews
not yet
rated

24 Reviews

Write a Review

Dealership Experience

11 yrs, 8 mos

Industry Experience

18 yrs, 9 mos

24 Reviews of Victoria DeVivo

April 26, 2024

Dealership Rating
Employee Rating

Attention to detail and customer oriented. Given frequent updates on issue and work on vehicle. Made to feel comfortable and that they were there to help me. Not usual for lme at car dealershi More

by PCaramihai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Legend Porsche Audi VW responded

Hi Mr. Caramihai, thank you for the amazing review! We are thrilled to learn that our team was able to keep you informed and provide you with outstanding service. Our ultimate goal is the satisfaction of our customers, and it brings us great joy to know that we were able to achieve that goal during your visit. Thank you for the kind words and for taking the time to let us know about your service visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 09, 2024

Dealership Rating
Employee Rating

One of the best dealerships I've ever worked with. .. I am definitely buying from the again. More

by DIVEDP99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Legend Porsche Audi VW responded

HI Mr. Spinella, thank you for your wonderful review! We're delighted our team provided you with an amazing car-buying experience. We appreciate the recommendation and look forward to welcoming you back for your next car purchase. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 26, 2024

Dealership Rating
Employee Rating

It was a pleasant experience. Working with Victoria & Ivy was a pleasure. Thank you so much. More

by jjjh7
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver

Mar 26, 2024

Legend Porsche Audi VW responded

Hi Jacqueline, thank you for your great review! We're delighted you had a wonderful sales experience with our team. Thank you for taking the time to let us know about your experience and for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 07, 2024

Dealership Rating

Bought two cars in 2 weeks bc the process was just so convenient. Victoria was a great salesperson and the finance manager was amazing as well. Great experience! More

by vjs0325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver , Victoria 5 stars!

Mar 07, 2024

Legend Porsche Audi VW responded

Hello Mr. & Mrs. Licata, thank you for your continued support and positive feedback! We're delighted to hear that both of your purchases with us went smoothly and that Victoria and Ivy provided you with a wonderful experience. Thank you for choosing Legend Volkswagen once again and for taking the time to tell us about both of your visits. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

February 29, 2024

Dealership Rating

Our experience start to finish was nothing short of amazing! Victoria couldn’t have been more helpful and the whole process was extremely fast, efficient and convenient. More

by vjs0325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria

Feb 29, 2024

Legend Porsche Audi VW responded

Hello Mr. & Mrs. Licata, thank you for your kind words! We are delighted to hear that you had an exceptional experience with us. We always aim to make the sales process as convenient as possible for our customers and we are pleased to know that Victoria made it quick and easy. We’ll be sure to pass the great feedback along to her! Thank you for choosing Legend VW and for taking the time to tell us about your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 13, 2024

Dealership Rating

The sales team was extremely impressive with their problem knowledge and professionalism. Jaime and Victoria definitely provide a white glove level of service. It’s our 5 purchase with this dealersh More

by SYACOOBI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy , Victoria Devivo

Jan 16, 2024

Legend Porsche Audi VW responded

Hello, thank you for your great review! We're pleased to hear that both Jamie and Victoria provided you with excellent service during your sales experience. We strive to always have well informed and knowledgeable staff and we're happy to see this aligned with your visit. We are very grateful for the continued loyalty and look forward to welcoming you back for your next purchase, thank you for choosing Legend VW once again! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

September 16, 2023

Dealership Rating

Just insanely disappointed. Started off excellently with Victoria, who was very nice and attentive of my needs and situation regarding purchasing a vehicle on short notice. When More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jamie Murphy

Oct 24, 2023

Legend Porsche Audi VW responded

Hello Chris. We apologize for the frustrating experience you had with our dealership, and we understand your disappointment. Your feedback is valuable, and we appreciate you sharing your concerns with us. We would love to connect with you and see how we can instill our trust in you for a much better visit for you next time. You can reach us at customercare@legendautogroup.com. Please write us an email with your best contact information and the best time for us to get in contact with you to review your situation.

March 27, 2023

Dealership Rating

Every step of the process was great. From Victoria in sales, to Ivy with finance I felt comfortable and taken care of every step of the way. All aspects were explained meticulously and q More

by PCaramihai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver , Victoria

Mar 28, 2023

Legend Porsche Audi VW responded

Hello PCaramihai. Thank you for your wonderful; review! We're happy to hear you had a wonderful experience with Victoria! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group #thelegendautogroup member of the Legend Auto Group #thelegendautogroup

August 07, 2018

Dealership Rating
Employee Rating

Rectified Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my q More

by jakeisles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 07, 2018

Legend Porsche Audi VW responded

Hello jakeisles, There may be some miscommunication at play here and we are sorry that your calls went unanswered. If you transferred plates from your trade vehicle to the new vehicle we would not have charged you for a new registration. If you opted for new plates then once you surrender the old plates to the DMV they would refund you. Please call us to discuss it further so we can get everything straightened out. Ask for Victoria (631)691-7700. Thank You and Drive Safe!

Aug 07, 2018

Legend Porsche Audi VW responded

I just spoke with my general manager on your behalf. The registration came back in July with the correct amount to charge. We cross reference all deals and over payment checks go out this month for all registration we got back in July. I am sorry it didn't go smoothly and that the calls weren't answered, but I am glad you reached out to us.

Aug 07, 2018

jakeisles responded

Hi, I did transfer plates and questioned Ed why I was being charged a whole new registration fee. He said i who'd get ax refund in the mail, refund never came. I called the DMV and they said I would not get refund from them. Dmv said it looks like your dealer overcharged you. I estimate I am due around $150

Aug 14, 2018

Legend Porsche Audi VW responded

Hello Once Again, It is great that we were able to work together to clear up the air and figure out your plate transfers. We are always here to help you if you need anything in the future! You can always contact us at customercare@legendautogroup.com. Have a wonderful week and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

November 25, 2017

Dealership Rating
Employee Rating

Most amazing friendly sales professionals I ever met! Ms. DeVivo met me at Legend VW dealership and introduced to the sales specialist Gasper. He and Victoria made my car research at Legend VW very friend More

by Mamed K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gasper and Sam

Nov 29, 2017

Legend Porsche Audi VW responded

Thank you so much for taking the time to write this on our behalf. We pride ourselves on treating our customers the way we would expect to be treated. Better yet, the way we would want our mom's treated when buying a car! We wish you a very Happy Holiday Season!!! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Enjoy the rest of your week & remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

1

Dealership Inventory (101 Vehicles)

new 2024 Audi RS 3 car, priced at $69,245
2024 Audi RS 3
new
Kemora Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $32,851
2024 Volkswagen Tiguan
new
Pure White exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $46,483
2024 Volkswagen Atlas Cross Sport
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Audi A3 car, priced at $31,888
2023 Audi A3
used
Florett Silver Metallic exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $36,781
2024 Volkswagen Tiguan
new
Kings Red Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $45,266
2024 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
All-wheel Drive