BEWARE .. BEWARE ... CHECK... RE-CHECK..DOUBLE CHECK...DO NOT TRUST THEM.
I'd love to give them zero stars but that isn't possible.
Shopping to lease a car. Entered showroom and spoke with Ed Jaffe. Made it VERY clear that we did NOT want low profile tires on any car he would be offering. Told him why we didn't want them. Must have reiterated that fact four time. NO LOW PROFILE TIRES ED .. don't care ... don't want them.
At the October 2017 delivered of the Audi A4, as I looked out the showroom window I said " Ed those look like low profile tires" .. Ed said "no, they're standard tires". Once outside we were overwhelmed with getting an explanation of how everything worked from the wipers to resetting the entire Audi system.
Drove off and within three months had a two tire blow out. Did't pay much attention to that because the pothole the car hit was deep and large and both right side tires were effected.
Then two March had a low tire pressure warning. The sidewall of the left front tire had a bubble on the sidewall and at the same time looked at the tire size. IT WAS A LOW PROFILE TIRE, the same tire we DIDN"T WANT NO MATTER WHAT.
Now my favorite part. The dealerships reaction and action when I told them we were deceived, lied to, taken vantage of,, because we trusted them.
ED Jaffe: I never said the weren't low profile tires, I said they were standard, all season tires. He lied.
FRANK ??? the used car manager: I'll have to talk with Ed and get back to you because I don't know anything about that.
JAMIE ??? Audi general manager: You didn't check the vehicle at delivery? ( I guess I should have assumed I'd be lied to). "No I trusted I would get what I had asked for" I said. Jamie gave me the distinct impression that unless you check everything, you might not get the radio you asked for , nor the wheels, nor the tires, nor the spare, nor the color, nor the model .. YOU MUST CHECK EVERYTHING TO INSURE YOU GET WHAT YOU WANT >> DO NOT DO NOT TRUST THEM.
MICHEAL SIEGEL Legend Auto Group co-owner with Wayne Siegle:
Listened attentively, didn't offer a solution, contended he didn't know anything about the situation and would talk to ED JAFFE and JAMIE and call me back. Just like the dealership .... he co owns, HE LIED .. he never called back. I left daily messages for him for a 10 days in a row and he didn't have the courtesy or class to return my call.
NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPANIES. IF YOU ARE FOOLISH ENOUGH TO DO THAT MAKE SURE YOU CHECK EVERYTHING .. EVERYTHING OR YOU'LL END UP LIKE WE DID AND GET SOMETHING YOU DIDN'T WANT .
I wonder if they'll have anything to say now ?