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Legend Porsche Audi VW

Massapequa , NY

4.8
566 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 566 reviews

May 11, 2012

I am furious with the dishonesty of the service department at Legend Volkswagen. I took my car in for service 2 weeks ago and it cost me $650 to repair my cooling system. The next day, my car tells More

by Drm246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen
April 09, 2012

Quality of service was horrible. After car was serviced, other problems occurred because they did not have appropriate quality checks. Asked to speak to service manager, he was busy...never got back to me. More

by Kupey021263
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick
Apr 10, 2012 -

Legend Porsche Audi VW responded

This is a response to " Kupey011263" Dear Sir/ Madame, I want to apologize publicly for any issues that you had with my service department but witout the details I can not make things better. We always strive to give an excellent sales and service experience. Clearly NO business can always satisfy everyone as much as we would like to. I have found that most clients are very resonable and given the opportunity chances are good that I will be able to correct the situation. I would certainly invite you to give me a call or stop by the dealership so that we may meet and I can attempt to correct any deficincies that you may have experienced. Sincerely, Brian Paige General Sales Manager Legend Audi 631-691-7700 EWxt 313

February 25, 2012

the management from brian paige to jose conception to cory riccio were very cordial and very well informed about my purchase. i was kept in the loop from when i orderd the toureg to delivery. i feel very More

by peter caputo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cory riccio
February 17, 2012

I recently got a 2012 Audi S4 from Brian Paige at Legend Audi. This was the 2nd vehicle that I have gotten from Brian in the last 11 months. I would never even consider buying an Audi from any other dealer More

by jolipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paige
February 12, 2012

Audi Legend staff is awesome. They solved by problem in a very professional manner. My new Audi 2011 had transmission problems and the Legend team work with Audi to get me a brand new 2012 Audi. Legend sales More

by cbryerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Brian and Service Manager
January 28, 2012

A very friendly, knowledgable and low pressure sales experience. Philip was very patient with me given I was undecided on 4 different models to choose. Brian helped explain the price and took the time t More

by scitarella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Levensen Brian Paige
January 02, 2012

Shopped around for an A5 and found legend to be very fair in price. Sales manager Brian Paige was excellent and not pushy. Sales person Charles Gore was great. I did not feel pushed into this car which is so More

by Mercgir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paige and Charles Gore, Charles Gore
December 17, 2011

The entire staff at Legend was a pleasure to work with. I have been a customer for the past 15 years and always get treated like I am family. Their prices are always competitive and they are very accomoda More

by ard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paige, Ed Jaffe, David Johanson, David Johanson
December 15, 2011

I did not feel very comfortable purchasing my car from this dealership. They had no customer service and just wanted to empty my pockets and take advantage of the sale without any care of what I was getti More

by Pippiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Scroog
December 15, 2011

We had one of the easiest, hassle free, and professional car buying experiences from Legend Audi. We had been shopping around for a 2012 Q5. Since they are very hot right now, finding the car we wanted, w More

by camrnlendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, Brian, David
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