Legend Porsche Audi VW

Everything is fine until you leave the lot Service from Brian, who claims to be the owners son, and Sam is great until you sign the contract. First, when me made the deposit we were told we Service from Brian, who claims to be the owners son, and Sam is great until you sign the contract. First, when me made the deposit we were told we would be making one total payment on the day of signing.. Then, upon signing the lease we were informed "oh, well yea, there is a second charge". We should of walked away then. When you trade in a vehicle, they will offer a fantastic service in which they turn in your plates. Don't do it. They will promise a smooth service, but it is anything but. Plates were given to Legend 10 days ago with promises that they would be turned in. Not done, not given back and each time I had to call the dealer to find out where my verification of turning in the plates was. The customer service from Sam is poor, will get loud and determine that cursing on the phone is the proper way to deal with a customer who is frustrated by the lack of customer service being received. Upon leaving the lot after leasing the car, I was informed that we would get a $100 referral for everyone who bought from Legend. I don't see myself ever recommending someone to that dealership. More

Personalised service Service was personal and attentive, team was professional and cordial, as well as patient. We were assisted and advised in a way that was consistent w Service was personal and attentive, team was professional and cordial, as well as patient. We were assisted and advised in a way that was consistent with the expectations that come with a prestigious brand like Audi More

New To VW First VW. First time lease. Alan Cantor was the single best automotive salesperson I have ever met. Product knowledge combined with a great personalit First VW. First time lease. Alan Cantor was the single best automotive salesperson I have ever met. Product knowledge combined with a great personality with no pressure makes for a champion. and he is. The Passat is a excellent car. It exceeds my expectations. I love it. And the service department is top notch based on my experience for minor adjustments. So far legend has lived up to its name, legendary experience. I recommend not only VW and the Passat but LEGEND as your gateway to an excellent product and great customer experience. More

I'm never going to this place again I bought my car from the prepared dealership and was lied to about most of my vehicle. The sales person knew nothing about the car besides it was an A I bought my car from the prepared dealership and was lied to about most of my vehicle. The sales person knew nothing about the car besides it was an A4 and was black, besides that he was incompetent. I've taken it here twice to be serviced. First time was the 45k mile check up, which went smoothly and the second time being now, or well 2 weeks ago when I first dropped off my car. I was hearing a noise so I dropped it off on a Thursday morning. They called me Monday to tell me it was front bearings and rear differential (3 1/2 days for diagnosis? Really??) so I told them to go ahead and fix it. The car was finally ready on Saturday afternoon so I went and picked it up from them. Driving home I heard a noise worse than when I brought it in, so I called them up and drove it right back. On Monday I received a call saying that the differential they put in was no good, it had a bad seal so they needed to order a new one, again I said ok and was told it would be in the following Tuesday. Tuesday rolls around and it's still not there, Wednesday I call still nothing, today finally they get it in a week and a half later. The part arrived at 1pm and I received a call at 4pm stating the car won't be ready until tomorrow. They work until 5:30. It takes 4 1/2 hours to do a differential?? So needless to say they've had my car for 2 whole weeks and haven't even apologized or tried to hurry it along. Worst customer service, worst experience ever. STAY AWAY!!! More

Buy From Alan!! Alan Cantor hits another grand slam! This is now our 4th car with Legend largely in part to Alan's consummate level of professionalism, low pressure s Alan Cantor hits another grand slam! This is now our 4th car with Legend largely in part to Alan's consummate level of professionalism, low pressure sales, ability to really relate to his clients, and provide them with the best possible deal. When dealing with Alan, you feel like you are dealing with family (always great to hear about the progress with Justin and Brit). He remembers the finest of details years later and always makes you feel like you are getting special treatment. He will always guide you to the best deal for you, and is patient beyond compare. Another positive experience with David in management. Pleasure to deal with and felt like he took the time to go over things clearly and in detail. It says a lot in the car sales industry that these men are still working in the same dealership year after year in what seems like such a transient industry. More

Go see Alan... This is the place to buy an Audi.. This is our third car from this dealership. Kind and careing people work here. I dont have time in my life for bone heads and know it alls ! This deal This is our third car from this dealership. Kind and careing people work here. I dont have time in my life for bone heads and know it alls ! This dealer takes the time to explain everything and at times, to much. Can't speak for everyone at the dealer but Ray R. And Alan Cantor are the guys to see. I would tell everyone that these guys are the "go to guys" . Believe me if I got screwed I would post that also. Go see Alan, give 'em" a try. Try them Kevin sent you.. And , no I have zero relationship with this dealer other than a purchase of three cars. More

Like buying a car from a longtime friend !! Dealing with Michael Paskoff in leasing a new Volkswagen Tiguan was wonderful !! First thing, let it be known, I hate the car buying "ritual". However Dealing with Michael Paskoff in leasing a new Volkswagen Tiguan was wonderful !! First thing, let it be known, I hate the car buying "ritual". However I didn't feel like I was dealing with a typical car salesman. I felt as comfortable as buying a car from a longtime friend. Very genuine and sincere. Of course Money is the bottom line. I felt like I got an exceptional deal right from the start. No haggling or pressure to decide or else the deal ends. Much, much better than other cars in similar class from other dealerships. Go here !! Ask for Mike !! More

Awesomeness!!! Best experience I've had in a while, no shady business, very friendly and extremely preofessional and thorough. This place makes you feel like family, Best experience I've had in a while, no shady business, very friendly and extremely preofessional and thorough. This place makes you feel like family, My sales person was Michael Paskoff, who will now be a long time friend, this man is a true gentlemen & really good at his work! Also David johanson the finance manager was pretty nice and straight forward, The response to internet inquiries were taken Cate of in a timely professional manner by internet specialist Victoria Devivo. The team at Legend Audi/Vw is awesome!!!! Sincerely Jeff Delva More

misconception , fraud I sent my wife to pickup our new car price was set and hand shake made with Manager Sam D, tells me come get your car tomorrow too late to prep it for I sent my wife to pickup our new car price was set and hand shake made with Manager Sam D, tells me come get your car tomorrow too late to prep it for you.Well I send my wife to get car paper work put in her name only price for lease adjusted 30 dollars a month higher. the problem now they encounter they need the title signed on my trade thats is in my name only. so what does the finance manager do ? I need you to sign the title thats in your husbands name. She hesitated but he reassured her " its ok" without letting me know otherwise. I would of never gone through with the deal.with the price increase. I repeat " THEY Made MY Wife sign my name on My TITLE which was in my name only. More

Worst experience at a dealership! This man has horrible customer service, he is untrustworthy and very sneaky. I will never step foot in this store again. Be aware that he will take This man has horrible customer service, he is untrustworthy and very sneaky. I will never step foot in this store again. Be aware that he will take advantage of you and make you pay more money than you should. Do your research first or better yet don't deal with him if you want an honest person he is not the one! More