Legend Porsche Audi VW - Service Center

Great Service As always, Legends provided quick and highly efficient service. I was able to drop off my car after work in Tuesday, get a rental from the dealership, As always, Legends provided quick and highly efficient service. I was able to drop off my car after work in Tuesday, get a rental from the dealership, and pick up my car the following day after work. The service department was super friendly and they were able to get my car in to be serviced on extremely short notice. Thank you! More

Dawn was very helpful and friendly. Dawn is always very helpful and friendly. She knows why I'm there and makes me feel that she's taking care of everything promptly and efficiently. Dawn is always very helpful and friendly. She knows why I'm there and makes me feel that she's taking care of everything promptly and efficiently. More

Oil change This was my first time at Legend VW. I took my Jetta in for an oil change. They were fast and convenient. The staff was very helpful and answered all This was my first time at Legend VW. I took my Jetta in for an oil change. They were fast and convenient. The staff was very helpful and answered all of my questions. I had no problem making an appointment. I would recommend this service department. More

Dawn is Awesome Dawn is awesome. She keeps you up to date on the progress and is so organized.Everybody is so professional and kind. Overall, Great experience. Dawn is awesome. She keeps you up to date on the progress and is so organized.Everybody is so professional and kind. Overall, Great experience. More

Recall Notice Not Honored We own a VW Rabbit and the brakes had a recent recall. The brakes failed and the car incurred major damage. The damage resulted in the dealership es We own a VW Rabbit and the brakes had a recent recall. The brakes failed and the car incurred major damage. The damage resulted in the dealership estimate of $6,600 worth of damage. The vehicle accident occurred due to a faulty brake system which was recently the topic of a recall letter sent by Volkswagen. When they were asked to fix the car, they refused. They will not honor the recall. In fact, we have reached the absurd, in that they would like us to pay $6,600 to fix the car completely so they can assess the recall. The car is not worth $5,000. They are avoiding responsibility and not taking care of a customers needs. I do not recommend buying from Volkswagen, as the parent company did nothing to help us with our concern. The result is that we are renting cars to use for work and school while they refuse to fix the car. We now have to take action which will cost more money and time. Sad that they do not care about customers. More

Out Of Towner Scott was so helpful I just put this review everywhere... Everyone should talk to him he really a great guy. I live in New Jersey and I happen to be Scott was so helpful I just put this review everywhere... Everyone should talk to him he really a great guy. I live in New Jersey and I happen to be on long Island visiting my daughter'n'law and my check engine light came on. I looked up Audi Service to where I was and this dealership came up. When I came in Scott greeted me, and took my car in right away. Gave me a loaner car for the day and took care of everything. Not only did they take care of my car, but they washed it!!! I wish I lived closer. (maybe my son will take it in for me next time I need something. More

Legend Autorama Service I want to express my appreciation for the great service experience I received from Legend Autorama in Amityville, NY. From the time I arrived, I was I want to express my appreciation for the great service experience I received from Legend Autorama in Amityville, NY. From the time I arrived, I was immediately greeted and treated with care and respect. The service advisors, Bill and Dawn, were there to help with all of my service needs. Even the service manager, Scott was there to field all questions or concerns. And in the end, my car was serviced without a hitch, with all of my services performed in a professional manner. My car was even detailed on its return. Overall, this dealership has always been a pleasure to deal with. Thank you Legend More

Service Dept/ Mgr Service Dept failed to tell me of ancillary charge for my first oil change which should have been complimentary....only on informing me that car was Service Dept failed to tell me of ancillary charge for my first oil change which should have been complimentary....only on informing me that car was ready was I informed More

Shady Went in with a bad ECU, OK that happens when tuned. Instead of paying for a new one I dropped off a used one. When I dropped it of I asked where I w Went in with a bad ECU, OK that happens when tuned. Instead of paying for a new one I dropped off a used one. When I dropped it of I asked where I was at price point with diagnostics and such. Was told $400...ok fine. Got a call next day saying used ECU working fine and bill is $1037. Math didn't add up when VW states 2.5-3 hours of labor for an ECU install. Questioned when I showed up in person and they had no rebuttal. After a small back and forth I was told my bill could be reduced. Magically it was reduced $300 to the amount I should have been charged in the beginning. I'm not sure how many unsuspecting people they've caught by this shady business practice but I genuinely feel bad for them. To top everything off they delivered my car with a cracked windshield which bill swears came that way. I know 100% it didn't. I watched him check my car in looking at my registration and inspection and that's where the impact on my windshield was. Shadiest dealer ever folks. More