"NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPAN"
BEWARE .. BEWARE ... CHECK... RE-CHECK..DOUBLE CHECK...DO NOT TRUST THEM.
I'd love to give them zero stars but that isn't possible.
Shopping to lease a car. Entered showroom and spoke with Ed Jaffe. Made it VERY clear that we did NOT want low profile tires on any car he would be offering. Told him why we didn't want them. Must have reiterated that fact four time. NO LOW PROFILE TIRES ED .. don't care ... don't want them.
At the October 2017 delivered of the Audi A4, as I looked out the showroom window I said " Ed those look like low profile tires" .. Ed said "no, they're standard tires". Once outside we were overwhelmed with getting an explanation of how everything worked from the wipers to resetting the entire Audi system.
Drove off and within three months had a two tire blow out. Did't pay much attention to that because the pothole the car hit was deep and large and both right side tires were effected.
Then two March had a low tire pressure warning. The sidewall of the left front tire had a bubble on the sidewall and at the same time looked at the tire size. IT WAS A LOW PROFILE TIRE, the same tire we DIDN"T WANT NO MATTER WHAT.
Now my favorite part. The dealerships reaction and action when I told them we were deceived, lied to, taken vantage of,, because we trusted them.
ED Jaffe: I never said the weren't low profile tires, I said they were standard, all season tires. He lied.
FRANK ??? the used car manager: I'll have to talk with Ed and get back to you because I don't know anything about that.
JAMIE ??? Audi general manager: You didn't check the vehicle at delivery? ( I guess I should have assumed I'd be lied to). "No I trusted I would get what I had asked for" I said. Jamie gave me the distinct impression that unless you check everything, you might not get the radio you asked for , nor the wheels, nor the tires, nor the spare, nor the color, nor the model .. YOU MUST CHECK EVERYTHING TO INSURE YOU GET WHAT YOU WANT >> DO NOT DO NOT TRUST THEM.
MICHEAL SIEGEL Legend Auto Group co-owner with Wayne Siegle:
Listened attentively, didn't offer a solution, contended he didn't know anything about the situation and would talk to ED JAFFE and JAMIE and call me back. Just like the dealership .... he co owns, HE LIED .. he never called back. I left daily messages for him for a 10 days in a row and he didn't have the courtesy or class to return my call.
NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPANIES. IF YOU ARE FOOLISH ENOUGH TO DO THAT MAKE SURE YOU CHECK EVERYTHING .. EVERYTHING OR YOU'LL END UP LIKE WE DID AND GET SOMETHING YOU DIDN'T WANT .
I wonder if they'll have anything to say now ?
"love my new Audi Q5!"
I traded my 2014 Q5 for a new 2018 model. The whole Legend team was amazing! Thank you to the Internet Mangaer, Victoria DeVivo. Charles Gore, Jamie Murphy and Ed Jaffe for all their efforts! Fantastic experience every time I come to Legend. Sales and Service. Thanks again!!!
"Legend Autorama Service"
I want to express my appreciation for the great service experience I received from Legend Autorama in Amityville, NY.
From the time I arrived, I was immediately greeted and treated with care and respect. The service advisors, Bill and Dawn, were there to help with all of my service needs. Even the service manager, Scott was there to field all questions or concerns. And in the end, my car was serviced without a hitch, with all of my services performed in a professional manner. My car was even detailed on its return. Overall, this dealership has always been a pleasure to deal with. Thank you Legend
Other Employees Tagged:
, Dawn Scarpinato, Bill Weingarten, Tara Bauman, Victoria DeVivo
"Great place "
I bought 2 cars from them they are the best Amazon experice . Great customer service great environment deff will go back love there cars will be going back for service
"Buyer beware "
Do not trust this dealership. I turned in my vw lease for another vw lease and got slapped with a $3100 bill 5 months later. They are misleading and not trustworthy .... Take your business elsewhere
Other Employees Tagged:
" "I'm never going to this place again""
They don't even know how to change engine oil whitout brakeing anything
"I'm never going to this place again" Don' go to that dealer!!!!
Recently came off of an 2011 Acura MDX lease. After researching and test driving an Audi Q5, I felt I was getting the best vehicle for my needs and money. Victoria DeVivo, Internet Business Development Manager, and Abe Goren, Audi Brand Specialist, walked me trough the entire process and showed me why Audi was the best choice for me. Although this new car has a lot more technology then I am accustomed to, they have both been wonderful in explaining everything to me and I am feeling more comfortable every day... I am very happy and recommend these two sales people and Legend Audi to everyone I know...
Other Employees Tagged:
Victoria DeVivo, Abe Goren