Legends Toyota

They were easy to work with. And didn’t take long to get our business done. And didn’t take long to get our business done. More

My experience with the team at Legends Toyota was excellent. I would give them 6 stars if possible! I started looking for a new Toyota Tundra late last year. There were several Toyota dealerships excellent. I would give them 6 stars if possible! I started looking for a new Toyota Tundra late last year. There were several Toyota dealerships in KC and I had the chance to compare other dealerships and make online inquiries. The over MSRP pricing and supply chain issues from a few years ago are over and I was lucky to find enough inventory of Tundras at different dealerships in the KC area. When I asked about vehicles online, "internet sales reps" often tried to call me when I just wanted pricing information that could be easily answered by text or email. Most of them would want me to "come in and see the car and then we can talk pricing..." This was not the case with Legends Toyota. Julie answered every question I had about the trucks. She was clear about the pricing - which was better than any other local dealerships. I went by to test drive a few vehicles in December; Julie greeted me - (didn't hand me off to another sales rep) and helped me with the test driving process. After coming back from the test drive - she again gave me copies of the pricing - which stayed the same as she had shared by text / email. No bait / switch etc. Unfortunately they didn't have a vehicle that met my needs in December - but she shared information on incoming inventory. Even though it was the end of the year - there was no hard sale / pressure to buy existing inventory. I continued my online communication this month and Julie shared more information - including a couple of vehicles that I was interested in. I went back to the dealership to take a closer look at the vehicles - and finally chose one. The whole purchase experience was very easy. Most importantly - I was not handed off to various sales reps or forced to wait for pricing to be approved by another "sales manager" etc. (I've experienced all of this over the years). Julie kept managing the whole process - which was incredibly easy. She had help from another excellent sales rep (Tony) who helped with some of the final details; but she still managed the whole process. As we finished out financing she did not try to sell me anything I did not need, but rather respected my budget and preferences. I wasn't handed off to the F&I department... rather Julie took care of all of this as well. Yes, the same Julie that I started the process by text / email at the very beginning of the sale. I would highly recommend Legends Toyota to anyone who is looking for a car. They have a large selection of vehicles, a friendly and professional staff, and a fair and honest pricing policy. They made my car buying experience easy. I am very happy with my truck and the service I received. Thank you, Legends Toyota. Tim May More

Very easy to work with. Highly recommend. Amber was awesome. Was able to handle most everything over the phone, text, and emails Highly recommend. Amber was awesome. Was able to handle most everything over the phone, text, and emails More

Although I do not reside in the Kansas City area, I still had an amazing experience purchasing a used vehicle completely online from Legends Toyota. Amber was great at answering all of my questions about th had an amazing experience purchasing a used vehicle completely online from Legends Toyota. Amber was great at answering all of my questions about the car and the shipping process, and made me feel as if I was at the dealership throughout the whole transaction. Cam also did an amazing job of providing videos and the car arrived in NC as advertised. Overall great experience and really impressed with the business model displayed by the dealership. Anyone in the KC area looking to buy a new or used Toyota, should definitely check out Legends Toyota! More

Derrick and Derik treated us great and were more than helpful with all our questions. helpful with all our questions. More

In today's digital world, when you can buy absolutely ANYTING online, I opted for the visit to the deaslership (about 2 weeks ago). I have to say that I was pleasantly surprised by my in-person experienc ANYTING online, I opted for the visit to the deaslership (about 2 weeks ago). I have to say that I was pleasantly surprised by my in-person experience with Legends Toyota (I wish I could say the same thing about other dealeships I had previously worked with). To say that I was impressed and satisfied wouldn't do enough justice! I traveled 3.5 hours to purchase my car, and it was well worth it! My trade-in and purchase process(es) took about 1 hour (!). I worked with Austin Carr and Juan Chavez, and these guys know what they are doing. Give them a call. Go Legends! More

Kimberling Picazo/Austin, did an outstanding job, with selling me a 2023 Toyota camry. Kim is knowledgeable in car sales and answered all my questions, while dealing with other customers. Thanks for deali selling me a 2023 Toyota camry. Kim is knowledgeable in car sales and answered all my questions, while dealing with other customers. Thanks for dealing with my Anxiety. More

We worked with Emily and Juan and both were professional and knowledgeable. Emily sent us photos of the interior and exterior of vehicle we were interested in prior to our arrival at the dealership. Juan and knowledgeable. Emily sent us photos of the interior and exterior of vehicle we were interested in prior to our arrival at the dealership. Juan made sure our electronics were synchronized to ensure we had no issues. The dealership was comfortable and accommodating. Provided complimentary snacks and water or coffee. No additional dealer fees which was a pleasant surprise. Great dealership with friendly staff. More

I worked with Austin and Alex on a new Tacoma. The transaction was flawless!! No surprises other than great service!! The transaction was flawless!! No surprises other than great service!! More

We purchased a used 2023 Camry Hybrid from this dealership 7/3/23. The Show Room Rep stated that since it was used the 2nd key to the vehicle could be picked up by the end of the week. They would c dealership 7/3/23. The Show Room Rep stated that since it was used the 2nd key to the vehicle could be picked up by the end of the week. They would call us. Due to a backorder on new vehicles, there was several weeks delay on the key, but this was not going to affect us. Further the Rep stated that our title should be available in 2-3 weeks, definitely before August. They would call us. On 7/14/23 we called the dealership about the 2nd key & the title. We were told that there was a backlog on ordering the 2nd key and that the title would take another 2 weeks. We called on 7/21/23 to check again on key & Title requesting to speak directly to the Sales Rep that handled our purchase. Individual was at lunch, so we left a message to call us. No response. On 7/31/23 we went to dealership for the key & Title. Again, we were told that the key had to be ordered, that they would call when the Title was ready to pick up . . . maybe the next day. We attempted to discussed with both the Show Room Rep and the Sales Rep that we were told that because our vehicle was used that the 2nd key was on hand. They emphatically stated that we were not told that . . . and that a new key had to be ordered. Finally, after a lot of running around and discussing among themselves we were presented our Title and . . . 2nd key! We were at the dealership over an hour dealing with this situation. We were treated with rudeness and disrespect by these Sales Reps. On a lighter note, we really like the vehicle. Since we live only 5 blocks from this dealership, we have used their Service department for about 10 years for our 2009 Camry and have been satisfied. We will continue to use the Service department for our Camrys. Otherwise, we probably wouldn't use this dealership ever again. Interestingly, we were not able to put this review on the Legends Toyota website directly. They selectively post only the good reviews there. More