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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
July 26, 2017
Express Care As Usual, they took great care of me and my family! Took care of the 'extra' things that popped up right away. With 3 little kids and a busy life As Usual, they took great care of me and my family! Took care of the 'extra' things that popped up right away. With 3 little kids and a busy life, I appreciate I to having to make another appointment to come back. Keep up the good work guys! More
by ItsKrissi
Employees Worked With
Kevin
July 25, 2017
Service appointment The Honda service team led by Service Director Kevin Wagner, is top notch, Sam Azar, my service advisor and assistant manager, compliment the team wit The Honda service team led by Service Director Kevin Wagner, is top notch, Sam Azar, my service advisor and assistant manager, compliment the team with over 25 years of time at lehigh valley Honda, your car will last for years under their guidance. More
by Love Hondas
Employees Worked With
Kevin Wagner and Sam Azar
July 23, 2017
Busy day I understand that the day I took my Accord in for service the express bay was filled and the service bay had one which was only me, when I pulled in.. I understand that the day I took my Accord in for service the express bay was filled and the service bay had one which was only me, when I pulled in... so it was busy but waited some time, probably 3-5 minutes before anyone even addressed me standing there with 2 young kids (8 and 7) holding on to me to review my appointment and the work to be done and just take my keys. I don't believe it was anything other than that the whole department was busy but ... jeez. When the advisor did take my information .... he was great! But told me that the B service would be about 1.5 hours and it took over 2 hours and 10 minutes before the car was ready! No one updated me on the delay... or that the car would take almost 45 minutes longer than stated... but the service was the first one and it was complimentary since I purchased the car there!... So no real complaints and I would still recommend the service team.... but I was not overly impressed with the customer service.... on this ... an apparently very busy day... granted! More
by Thomas Giovinazzo
Employees Worked With
Not any of these
July 22, 2017
The worst experience I was a loyal costumer of Honda Lehigh Valley for 14 years. 3 years ago, I leased my last Honda and since then experienced nothing but rudeness and un I was a loyal costumer of Honda Lehigh Valley for 14 years. 3 years ago, I leased my last Honda and since then experienced nothing but rudeness and unprofessional behavior. It began when I paid for a none-existent insurance and all kinds of pretexts whenever I tried to end the lease before its time, as I did time and again with previous leases. The worst was yet to come: when the end of the lease was nearing I emailed Travis Kost, the Sales Manager, who most of the time ignored my emails, or promised to get back to me and didn’t. When I took it to Honda’s Headquarters I was told that all dealerships are independent. I then did get a phone call from Tom Sivco, and scheduled a meeting. Tom, who at first seemed like a well-behaved gentleman, proceeded to treat me in the most insolent way possible: he shoved the car keys into my hands indicating: there is no deal. Thank goodness for Toyota, and Toyota’s polite and well-mannered staff! More
by Satisfied 14
Employees Worked With
Travis Kost
July 22, 2017
Yearly inspection Sam took very good care of my Honda & myself in a timely manner. Took my car right on time & enjoyed free wifi while I waited. He took the time to si Sam took very good care of my Honda & myself in a timely manner. Took my car right on time & enjoyed free wifi while I waited. He took the time to sit down with me & explained what they did & how my Honda was using wear & tear on vehicle. With today's in a hurry world it was a pleasant surprise. Thanks Levigh Valley Honda. I'll be seeing you again & again. More
by Giggles1276
Employees Worked With
Sam Azar
July 21, 2017
Honda Inspection Another great job by Honda technician Dave Delabar. I always have my 1997 Honda Accord worked on by Dave. Running great with 227,000 miles. Another great job by Honda technician Dave Delabar. I always have my 1997 Honda Accord worked on by Dave. Running great with 227,000 miles. More
by HNR Honda 1997
Employees Worked With
Dave Delabar
July 21, 2017
Excellent Service I recently had to have a sear repaired on a used CR-V I bought here. I was very impressed with the Service Dept. Sam was very helpful and courteous. T I recently had to have a sear repaired on a used CR-V I bought here. I was very impressed with the Service Dept. Sam was very helpful and courteous. The facility is spot on and the people are very nice to deal with. They even supplied me with a ride home and a pickup later, because the repair took a few hours. I was very satisfied and will continue to do business with them. More
by Happy guy
Employees Worked With
Sam Azar
July 15, 2017
Excellent Customer Service, thanks Sam! I've been a longtime customer, loyal to this dealership, Sam Azar and team reflect the utmost professionalism, superior product knowledge and dedicati I've been a longtime customer, loyal to this dealership, Sam Azar and team reflect the utmost professionalism, superior product knowledge and dedication to excellence! Thank you! More
by Flyguy41000
Employees Worked With
Sam Azar
July 15, 2017
EXCELLENT EXPERIENCE I went to get my emissions and PA inspection done. Got it done in couple hours. Richard drove me home and I got a ride back. TKS I went to get my emissions and PA inspection done. Got it done in couple hours. Richard drove me home and I got a ride back. TKS More
by JATHONDA
Employees Worked With
Brian Deese
July 14, 2017
Great service department I was promptly waited on when I arrived a few minutes early for 15000 mile maintenance due on my 2016 Honda Pilot. The service advisor explained what I was promptly waited on when I arrived a few minutes early for 15000 mile maintenance due on my 2016 Honda Pilot. The service advisor explained what was to be done and the cost. They started the work right away and 90 minutes later got my Pilot back washed at the price they quoted. They seem to very committed to their customers satisfaction. Highly recommend. More
by Jet Mechanic
Employees Worked With
Brian Deese
