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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
July 12, 2017
Great Customer Service Since this was my first time getting my year old 2016 Honda CRV inspected, I didn't realize I needed an appointment. I checked into the quick service Since this was my first time getting my year old 2016 Honda CRV inspected, I didn't realize I needed an appointment. I checked into the quick service center for an oil change as well and was fit in for the inspection too. The wait time was under what was predicted and I am a happy camper. I have had nothing but top notch customer service from all Lehigh Valley Honda associates. More
by Joan Lesko
Employees Worked With
Kevin Wagner
July 11, 2017
honda faithful I have always received wonderful service from your service center. My car has always been accepted at the appointment time scheduled and the wait is I have always received wonderful service from your service center. My car has always been accepted at the appointment time scheduled and the wait is always consistent with the expected time given by the service director. Even though I live more than 20 miles away I would not consider another dealership for service or sales. I have recommended your dealership to many friends, three of whom actually purchased vehicles there. The employee I worked with yesterday was Seth and he was wonderful, polite and informative. More
by linda 1031
Employees Worked With
Seth Butterfield
July 11, 2017
Not Impressed I came to this dealership as my passenger side window was stuck open. It would go down, but not back up. The mechanic I had gone to told me it must I came to this dealership as my passenger side window was stuck open. It would go down, but not back up. The mechanic I had gone to told me it must be an electrical issue as my motor was working fine. After waiting at the dealership for 3 hours. The diagnostics came back indicating that my master switch was malfunctioning and needed to be replaced...at a cost of $570. A couple other things were addressed that were not related...but total costs estimated at over $1600. I am giving a second star only because I was given a list of what needed to be fixed which was helpful. I know very little about cars... but what I do know is to never let a professional handle something you can easily do yourself! With the help of eBay and YouTube I got the part I needed for $60 and it took 5 minutes to replace. And guess what...it's working perfectly. Where do you get off charging so much?! And frankly I'm appalled that I was charged over $115 just for diagnostics. I came to the dealership with the window half open, somewhat manageable to cover up with plastic...to having to leave with the window completely open because their techs couldn't figure out how to close it! More
by Ashley87
Employees Worked With
Do not recall
July 09, 2017
Airbag Recall Kevin Wagner in the service department was very quick and efficient. I barely handed him the keys and he was already moving my car in place for r Kevin Wagner in the service department was very quick and efficient. I barely handed him the keys and he was already moving my car in place for repairs. Within 90 mins I was back on the road. p.s. Thanks for the bagels in the waiting area. More
by L. Campos
Employees Worked With
Kevin Wagner
July 04, 2017
New car purchase Great experience with Tito at Lehigh Valley Honda. Definitely will recommend him to anyone looking for a car! Great personality and know I needed to g Great experience with Tito at Lehigh Valley Honda. Definitely will recommend him to anyone looking for a car! Great personality and know I needed to get purchase done in a timely manner. He was super knowledgeable and efficient with the new car purchase. More
by Honda
Employees Worked With
Tito Torres
July 02, 2017
Great service! Took my car in for inspection, emissions, and an oil change. The services were completed in about an hour. Great dealership with awesome service techn Took my car in for inspection, emissions, and an oil change. The services were completed in about an hour. Great dealership with awesome service technicians. More
by Snoop43
Employees Worked With
Trevor Schappell
July 01, 2017
Easy Service Dropped the car off early Saturday Morning. Done before I needed it. They went above and beyond my expectations. I will return for more maintenance. Dropped the car off early Saturday Morning. Done before I needed it. They went above and beyond my expectations. I will return for more maintenance. More
by Webb
Employees Worked With
Honda Service
June 30, 2017
Battery replaced I was able to have my hybrid towed there for an appointment just the next day. The battery was replaced in a timely manner and it was easy for me to p I was able to have my hybrid towed there for an appointment just the next day. The battery was replaced in a timely manner and it was easy for me to pay my bill and pick up my car. Sam was the service person in charge of my car. He was professional and easy to get in touch with when I wanted an update. Hybrids are a bit unique and I feel much better that I was able to have everything taken care of at the LV dealership in a timely manner. More
by Alana13
Employees Worked With
Sam Azar
June 26, 2017
Service I have 2 Honda's and have used LV Honda to service both over the past few years. Most times I've worked with Trevor Schappell as my consultant and am I have 2 Honda's and have used LV Honda to service both over the past few years. Most times I've worked with Trevor Schappell as my consultant and am pleased with the consistent care and attention to my vehicles. Sometimes i use the Express Service for routine maintenance but prefer the personal care that Trevor provides including looking for the most cost efficient way to get servicing completed. More
by chuckshonda
Employees Worked With
Trevor Schappell
June 26, 2017
Successful Our family's experience buying our brand new Honda HRV at Lehigh Valley Honda was very successful and pleasant. The service was great--big thanks to T Our family's experience buying our brand new Honda HRV at Lehigh Valley Honda was very successful and pleasant. The service was great--big thanks to Tito Torres! More
by Annamaria Pagano
Employees Worked With
Tito Torres
