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Lehigh Valley Honda
Emmaus, PA
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,940 reviews
April 03, 2017
An unexpected repair turned into a great service experience! My unplanned trip to the Lehigh Valley Honda Service Department turned into be a great experience, and a much needed sigh of relief! Brian Deese took My unplanned trip to the Lehigh Valley Honda Service Department turned into be a great experience, and a much needed sigh of relief! Brian Deese took complete control of the situation, and he and his team performed admirably in taking care of my service issue! Thanks for the great job Brian and the rest of the LVH Service Team! See you soon! More
by Mark
Employees Worked With
Brian Deese
March 28, 2017
A reliable blessing! The service is unique, client-focused, and client-oriented. Tito Torres have the ability to meet and satisfy clients' needs by being receptive, empath The service is unique, client-focused, and client-oriented. Tito Torres have the ability to meet and satisfy clients' needs by being receptive, empathic, and understanding of clients' necessities. All the staff works as a team to provide fast, and accurate services for clients' convenience. More
by Marta M. Ramos Isidor
Employees Worked With
Tito Torres
March 27, 2017
Certified pre-owned: Quick & easy sale This was the easiest car purchase we have ever made. After researching the car online, we visited the dealer's pre-owned department, where we were gre This was the easiest car purchase we have ever made. After researching the car online, we visited the dealer's pre-owned department, where we were greeted at the door by Mike Dutsch. Without using any high-pressure sales tactics, Mike showed us the car, took us for a test drive, and answered all our questions. Over the next several days, Mike checked in with us by phone and email and even started some of the paperwork so that when we returned to the dealer over the weekend to finalize the purchase, we were on the road in our certified pre-owned vehicle in under an hour. Also very helpful was Dan, the finance manager, who managed to get us a loan rate even lower than our credit union offered. Dan discussed the various protection plans, providing clear, easy-to-understand literature and, once again, no high-pressure sales tactics. We got a great vehicle at a great price with a great interest rate. Great job! More
by Martha130
Employees Worked With
Mike Dutsch, Dan (finance manager)
March 25, 2017
PA inspection for my S-2000 As always when I arrived I was greeted with a smile and a hand shake by Sam Azar. He is a natural and one that is very respective. Working for 27 y As always when I arrived I was greeted with a smile and a hand shake by Sam Azar. He is a natural and one that is very respective. Working for 27 years at your dealership says something about who he is and also of your dealership. More
by doktorrich
Employees Worked With
Sam Azar
March 24, 2017
Excellent Service Have been coming to Lehigh Valley Honda for more than 25 years for service and have always come away pleased. Advisors & technicians do a thorough job Have been coming to Lehigh Valley Honda for more than 25 years for service and have always come away pleased. Advisors & technicians do a thorough job in a timely fashion. Will continue to come to Lehigh Valley Honda for service and recommend your service center to others ! More
by TwoHondas
Employees Worked With
Sam Azar
March 24, 2017
Great service department They took care of my recall service quickly and efficiently. Very pleasant staff, and the waiting room is top notch (lots of comfy seats, even high to They took care of my recall service quickly and efficiently. Very pleasant staff, and the waiting room is top notch (lots of comfy seats, even high top tables for those needing to work on laptops, plus free coffee, bagels, etc.). It was my first time at Lehigh Valley Honda, and I know I'll be back. More
by MegW
Employees Worked With
Nick
March 20, 2017
Service The service was exceptional. All personnel were professional and courteous. Sam Azar explained all items on the safety point check. The service cente The service was exceptional. All personnel were professional and courteous. Sam Azar explained all items on the safety point check. The service center is clean and well kept. Provides an immediate positive impression. Overall extremely efficient operation. More
by KChamb72
Employees Worked With
Sam Azar
March 20, 2017
control freak Friday, March 17, 2017, went in for oil change (maintenance light on instrument panel). While I'm in Ladies Room, receive call from Express Service c Friday, March 17, 2017, went in for oil change (maintenance light on instrument panel). While I'm in Ladies Room, receive call from Express Service clerk that my tires need rotation. I said that doesn't make sense and please wait til I get back to his desk. He met me in routine maintenance area and said he had already ordered it done. I asked one of the men there how often tires need rotation and was told 5-7,000 miles or every other oil change. I purchased four new tires on 1/17/2017 and had driven less than 1500 miles since then. No driving for 3 weeks since I was out of the country for 20 days. I told the Express Service clerk that it made no sense to rotate the tires due to these facts. He said that they showed wear indicating a need for rotation. I told him that I must have not been sold four new tires then. He said that I was but should still get the rotation. He continued to argue with me until I said it seemed the only way to stop getting the rotation (which had not been started - we had gone back to the service area) was for me to speak to the manager. He then said I could get the rotation free. I said ok and left the area and I watched the rotation, I asked the mechanic's opinion and in that conversation I told him that I had not said yes to the rotation. The mechanic then offered me a car wash, which I was given When I paid at the Express Service desk, the same clerk told me that I was lucky to get the car wash because that isn't given usually. I think these service people are so pressured to tack on extra charges by their superiors that they'll pressure people into unnecessary procedures to the point that it is insulting and disrespectful. More
by shrnelwell1
Employees Worked With
Name? Blond, 50's, short, small limp when walking
March 20, 2017
Great service It was easy to drop off, pick up a loaner, and went on my way. They called me ahead to let me know they wouldn't be open due to the impending snow sto It was easy to drop off, pick up a loaner, and went on my way. They called me ahead to let me know they wouldn't be open due to the impending snow storm we were to get, which was great to know. The service rep I dealt with didn't provide me with accurate information regarding my vehicle, but another service rep or tech corrected it. All of the staff was friendly and helpful. More
by Vivalafig
Employees Worked With
April, red headed service man
March 18, 2017
Great service and staff! Bought my car there and John Giglio in service has been taking care of it ever since! He is always knowledgeable, professional and very patient and fr Bought my car there and John Giglio in service has been taking care of it ever since! He is always knowledgeable, professional and very patient and friendly. When a service department gives you peace of mind, that is a rare thing! More
by Pspespeak
Employees Worked With
John Giglio
