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Lehigh Valley Honda

Emmaus, PA

4.8
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,966 reviews

April 24, 2017

Happy Inspection! My service advisor, John was pleasant & customer focused (even made jokes about him being a Dallas fan & me a Redskins fan). He worked to get me the More

by Shellalamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Giglio
April 24, 2017

Horrible customer service. Came in for an inspection and everyone was awful. It also smelled bad in there too and the bathrooms were in desperate need of some More

by Gittelmane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 24, 2017 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. I would like to sincerely apologize for what transpired. There is absolutely no excuse for poor customer service. That is not the way we are accustomed to doing business as evidenced by the countless other reviews on this forum. I'd also like to apologize for the condition of the restrooms. We try to keep up with restroom cleanliness throughout the day. It appears as though we failed in this respect as well. Again, please accept our sincerest apologies. Please contact me if I can ever be of assistance. I'd also like to extend a complimentary oil change so please message me your contact information so I can put a note in your customer file. Thank you. Sincerely - Andrew Wright, Vice President, 610-967-6500

April 23, 2017

Great Service Adviser This is my 5th Honda car bought at Lehigh Valley Honda. I am completely satisfied with my experiences at Honda Dealership. Sam Azar is great. More

by Janet doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
April 22, 2017

Maybe now I'll get a call back I have been trying to get a hold of Kevin the service manager for two weeks now. Almost a month ago I brought my car in for a simple oil change and a More

by Skaress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
April 22, 2017

Excellent Service The people at Lehigh Valley Honda are definitely the best of the best! Service has consistently been efficient and on point. I am confident that any s More

by NancyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souza
April 21, 2017

Took care of me when Honda corporate wouldn't Found out about a warranty that my car needed 2 months too late and Honda America basically told me that's tough. But this dealership fought for me a More

by dartNet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell
April 19, 2017

The best attention.. Omg.. all incredible. Thanks for everything. I feel happy. Thanks for everything. Im sure more people fell the same. And my family my daughter have t More

by Acosta 0814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
April 18, 2017

Had all Services and repairs completed Sam is great, Service takes real good care of my vehicles Highly recommended for service and Sales. I have purchased over six vehicles from this De More

by kiddsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
April 17, 2017

Tito Torres ! - Best Sales Rep I was nervous going into the dealership to purchase my first brand new car. Tito made the process so quick, easy, and fun. He was able to get me my dr More

by Sol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
April 17, 2017

Thorough update Went in for annual inspection. Ask that since I was here, would it be worth changing the oil. Recommendation was hold off since the next one was not More

by Jadest96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
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