Lehigh Valley Honda

All went well Took Pilot in for air bag recall. Was completed in timely manner. They even did a check of tires, brakes and other equipment. Even got a wash. Go Took Pilot in for air bag recall. Was completed in timely manner. They even did a check of tires, brakes and other equipment. Even got a wash. Good service center. Seth was friendly. More

Love Honda Never knew that I would like hondas as much as I do! Todd was a huge help when it came to picking which one was perfect for me. At first I was hesitan Never knew that I would like hondas as much as I do! Todd was a huge help when it came to picking which one was perfect for me. At first I was hesitant because I really wanted a Subaru, but he gave me so many other reasons as to why I should get a Honda instead. Amazing experience. More

Great experience! Very customer friendly dealership! Todd worked hard to get me the car I wanted! I would definitely return in the future and recommend to others! Very customer friendly dealership! Todd worked hard to get me the car I wanted! I would definitely return in the future and recommend to others! More

Airbag Recall I have had ALL of my Honda services done here. Every other time I gave it a 5 star. This time I had an airbag recall & the dealership fit me in quickl I have had ALL of my Honda services done here. Every other time I gave it a 5 star. This time I had an airbag recall & the dealership fit me in quickly. I arrived early so I could get a ride from a friend. The person who greeted me was jovial and very attentive. The work was the airbag (plus an oil change. I also asked to have them look at the rear door seal as it was pulling away). The guy said he would see if maybe they could glue it without replacing it.) They completed the work in record time and notified me right away. The only reason I did not give 5 stars this time was the pick up & check out process. In the past, the person at the check in desk always goes over what was done. I was just directed to the pay counter. I have no idea if they even looked at my door but it was the same as when I brought it in. No one went over my oil change so I'm not sure if there are other areas of concern. All this being said, I would still recommend their service. Just ask for Sam, he will do right by you. More

Pleased I brought my vehicle in to have the fuel system checked out because I thought I may have been smelling gasoline. My car was thoroughly checked out an I brought my vehicle in to have the fuel system checked out because I thought I may have been smelling gasoline. My car was thoroughly checked out and no issues were found. Even though no issues were found I was glad I brought the vehicle in just in case...... More

Not always honest The service team always is polite and pleasant. The work they do is good. On my last two interactions, they tried telling me my car was due for types The service team always is polite and pleasant. The work they do is good. On my last two interactions, they tried telling me my car was due for types of service which it did not need. If I hadn't paid close attention, I would have paid a lot of money unnecessarily. When you bring your car to the shop, like a person going to the doctor, they have to be honest and 100% trustworthy. They have not been. More

Very good Very happy and pleased with the work and service Great customer service kept me up-to-date what was going on thanks a lot I would recommend this de Very happy and pleased with the work and service Great customer service kept me up-to-date what was going on thanks a lot I would recommend this dealership to other people anytime More

Somewhat disappointed While the communication with my service rep was very good during the day, I had questions about the service when I went to pick up my car. The night While the communication with my service rep was very good during the day, I had questions about the service when I went to pick up my car. The night service manager was unable to really answer the questions aside from "Honda says so" and even started applying Chapstick in the middle of our conversation. It just struck me as unprofessional and like he really didn't care all that much. More

My first brand new car Jazz was prodessional, accommodating and friendly. I first went to another Honda dealership but got treated terribly so I came to LV Honda to lease my Jazz was prodessional, accommodating and friendly. I first went to another Honda dealership but got treated terribly so I came to LV Honda to lease my car. Everyone there was great. More

Could not be happier! Everyone at Lehigh Valley Honda has been extremely nice and helpful! I wish I could give them more than 5 stars. They got to know us and our family. E Everyone at Lehigh Valley Honda has been extremely nice and helpful! I wish I could give them more than 5 stars. They got to know us and our family. Excellent customer service and personal attention switched me from a Subaru to a Honda. Thank you Matt!! More