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Lehigh Valley Honda

Emmaus, PA

4.8
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,940 reviews

November 08, 2016

Thorough and very supportive Everyone on staff was very helpful and made sure my car got done with its check up promptly. The car was very clean and checked thoroughly. I was ver More

by Colin Gregory
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Deese, Margaret Jazz Bisazza
November 05, 2016

One stop satisfaction. Extremely pleased with the service at Vinart. This is the only dealership I would consider using. Friendly people and great service, why risk any one More

by Barry Binder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Shapell, David DeLabar
November 04, 2016

Trust my Honda to the Honda professionals Always feel at home here. I trust and respect the service managers advice, and the service techs are truly the best. From the moment I arrive till th More

by Scotah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappel
November 04, 2016

Excellent service as usual but this time there was one issue. We had dropped our car off for its annual inspection the night before. I received a message from my servi More

by Trashman4304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2016

Lack of concern for customers bysales and upper levelmanagem LVH service dept is fantastic!!! Too bad I can't say the same about customer assistance from sales management and upper level management. When I attem More

by houckie1965
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not recall name of person I directly dealt with.
October 31, 2016

Lehigh Valley Honda consistently outperforms my expectations The excellent technicians at LVH have kept my 2008 Honda CRV performing like a new car. Recently I brought the car in for an airbag recall, and the s More

by hondaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember names, but everyone has been stellar, no bad apples
October 31, 2016

Great Service Center The service department takes a lot of care and the technicians do not push other services. The waiting area is clean and very comfortable with bagels More

by Satisfied Accord Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin?
October 30, 2016

Exellency all the way from start to have it done I was very pleased with your service and with Sam Azar. He was very pleasant, kind and efficient. I will recommend your service as I already did. More

by Love Honda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Azar
October 30, 2016

excellent express service Mark Peterson explained all my services done so I could understand it. Technician Josh R rotated the tires and noted I have a tire that need attenti More

by flamingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peterson
October 29, 2016

Worst buying expierence ever. I buy a new car every year or two because of what I do for a living and I put a lot of miles on a car. I bought from Lehigh Valley Honda in the past a More

by Tim L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Wright.
Oct 29, 2016 -

Lehigh Valley Honda responded

Hi Tim - thank you for taking the time to write your review. I am sorry to hear that you are dissatisfied with your purchase. Your HR-V does come with the standard manufacturer new car warranty. Tires are covered by the tire manufacturer. Tire manufacturers do not cover situations where a vehicle runs over a nail and punctures a tire. If you have experienced this unfortunate situation, we'll be happy to assist with replacing the tire. We offer the lowest tire prices in the area and we'll beat or match any lower price in the area on a comparable tire. As for your friends referral fee, if you could please forward his or her name and address, I will be happy to get a check cut and sent certified mail. I do respectfully disagree with your assertion that our dealership is a "scam" and that we train our salespeople "to lie". That is a totally inaccurate statement. We are a locally owned, family business that has been serving the Lehigh Valley for over 30 years. We take our reputation very seriously as evidenced by the other reviews on this forum. When an issue arises that is the result of something we did, we accept responsibility and take corrective action. We did not drive your car over the nail in the road, so we cannot accept responsibility for the cost of the replacement tire. If you would like to take up the issue with the tire manufacturer, we'll be happy to put you in touch with their customer service center. Sincerely - Andrew Wright, Vice President, 610-967-6500

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