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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
November 01, 2016
Lack of concern for customers bysales and upper levelmanagem LVH service dept is fantastic!!! Too bad I can't say the same about customer assistance from sales management and upper level management. When I attem LVH service dept is fantastic!!! Too bad I can't say the same about customer assistance from sales management and upper level management. When I attempted to get assistance and information about an issue the sales manager attempted to verbally intimidate me and upper level management chose to ignore my written inquiry. Received no response until I filed a complaint with the PA Attorney General Dept of Consumer Affairs. Even then the response I received from upper management was termed as "good will gesture." Have purchased several Hondas from LVH and will continue to buy Hondas, but not at LVH. More
by houckie1965
Employees Worked With
Do not recall name of person I directly dealt with.
October 31, 2016
Lehigh Valley Honda consistently outperforms my expectations The excellent technicians at LVH have kept my 2008 Honda CRV performing like a new car. Recently I brought the car in for an airbag recall, and the s The excellent technicians at LVH have kept my 2008 Honda CRV performing like a new car. Recently I brought the car in for an airbag recall, and the service was performed quickly and I was given a complimentary inspection and car wash! Their prices are fair, their service is excellent, everyone is smiling and ready to assist in any way, I can't say enough positive things about this dealership, and everyone who works there. More
by hondaowner
Employees Worked With
Can't remember names, but everyone has been stellar, no bad apples
October 31, 2016
Great Service Center The service department takes a lot of care and the technicians do not push other services. The waiting area is clean and very comfortable with bagels The service department takes a lot of care and the technicians do not push other services. The waiting area is clean and very comfortable with bagels, coffee, water etc. They always have someone who can take you to work or home if you are leaving your car there. As a woman, the fact that they explain what they are going to do and don't try to "scare" me into thinking that I'll be stranded if another service isn't provided (adding to the cost) is very commendable and much different from other dealerships I have dealt with. I have a 2001 Accord and have always taken it to the dealership for all my service. I will buy my next car at Lehigh Valley Honda. More
by Satisfied Accord Owner
Employees Worked With
Kevin?
October 30, 2016
Exellency all the way from start to have it done I was very pleased with your service and with Sam Azar. He was very pleasant, kind and efficient. I will recommend your service as I already did. I was very pleased with your service and with Sam Azar. He was very pleasant, kind and efficient. I will recommend your service as I already did. This was my second visit. More
by Love Honda
Employees Worked With
Sam Azar
October 30, 2016
excellent express service Mark Peterson explained all my services done so I could understand it. Technician Josh R rotated the tires and noted I have a tire that need attenti Mark Peterson explained all my services done so I could understand it. Technician Josh R rotated the tires and noted I have a tire that need attention soon. I have nothing but praise for the express service. More
by flamingo
Employees Worked With
Mark Peterson
October 29, 2016
Great dealership to deal with From buying my 2008 Honda CRV to the present day, the service I receive from Lehigh Valley Honda is unprecedented. The garage is clean, the personnel From buying my 2008 Honda CRV to the present day, the service I receive from Lehigh Valley Honda is unprecedented. The garage is clean, the personnel are always professional and, if I choose to wait for the car, the waiting area is very comfortable. I would highly recommend this dealership and I have. My mother bought a new 2016 Honda Accord from Lehigh Valley Honda and is equally pleased. More
by janetpry
Employees Worked With
Seth (I don't remember his last name)
October 29, 2016
Worst buying expierence ever. I buy a new car every year or two because of what I do for a living and I put a lot of miles on a car. I bought from Lehigh Valley Honda in the past a I buy a new car every year or two because of what I do for a living and I put a lot of miles on a car. I bought from Lehigh Valley Honda in the past and there are always issues at this dealership. I bought a 2016 Honda HRV, that did not come with any type of warranty. How can they sell you a brand new 2016 for $25K without a warranty on the tires? I got a nail in my tire and they wanted me to pay over $200 for a tire and the car only had 6K miles on it. Like I said buy new cars all the time, dealerships will honor problems you have with your car, but Lehigh Valley Honda, is all about sales, they don't care about the customer after they sell you the car, they want to upsell everything and if you don't pay for the upgrades you are treated like xxxx, you are not worthy of their business after they take your money. They have a referral program, I have a friend who just bought a car there a few months ago, so I gave his name to my salesperson so my friend could get his $50 referral, something they offer. I bought my car in April, my friend still has not received his referral money. This dealership is a complete scam they will tell you whatever they need to, to sell you a car, then give you nothing after they take your money. They try to blame the salesperson, but they trained them to lie. More
by Tim L
Employees Worked With
Andrew Wright.
October 26, 2016
Amazing The best customer service I've ever had ! Other dealerships need to take notes ! Thank you Tito Torres and Lehigh valley honda I'll see y'all soon ! The best customer service I've ever had ! Other dealerships need to take notes ! Thank you Tito Torres and Lehigh valley honda I'll see y'all soon ! More
by Felix agosto
Employees Worked With
Tito Torres
October 25, 2016
Amazing experience as always! Tito Torres is amazing. I reach out to him every time I am going to purchase or lease a car...he is the BEST in the business. Tito Torres is amazing. I reach out to him every time I am going to purchase or lease a car...he is the BEST in the business. More
by Lori Kuhns
Employees Worked With
Tito Torres
October 25, 2016
Amazing! I'm very impressed with this guys, they are professionals! Maybe take a bit of time at the work, but you will be rewarded with the quality of work and I'm very impressed with this guys, they are professionals! Maybe take a bit of time at the work, but you will be rewarded with the quality of work and the guarantee that they offer at the same time awesome customer service. I definitely will continue doing the repairs of the vehicle here. More
by franquie
Employees Worked With
ewing urena
