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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
September 07, 2016
Leased a Honda Odyssey The customer service here was great. Everyone was open and honest without being pushy or over bearing. They accommodated us very well. We would highly The customer service here was great. Everyone was open and honest without being pushy or over bearing. They accommodated us very well. We would highly recommend them. More
by JackieO123
Employees Worked With
Mike (?), Margaret Jazz Bisazza
September 07, 2016
Tremendously knowledgeable staff Last week brought my vehicle to Lehigh Valley Honda for a routine state inspection. Upon arrival, I had the pleasure of speaking with Seth Butterfield Last week brought my vehicle to Lehigh Valley Honda for a routine state inspection. Upon arrival, I had the pleasure of speaking with Seth Butterfield, about a few minor performance/aesthetic concerns regarding my new civic SI, including the shift knob that I had inadvertently misaligned over the past few months. His genuine interest in my concerns not only helped point me in the right direction, but he actually provided me with an alternative solution to my minor knob misalignment, by giving me a brand new one! Mr. Butterfield was engaged, inquisitive, and passionate regarding his interest in Honda's. I believe this, coupled with his warm personality, and in depth knowledge about Honda's performance offerings make him a tremendous asset to Lehigh Valley Honda. As a result, I highly recommend that anyone interested in leasing/financing Honda's new SI/Type R, or any competitors vehicles consult with Mr. Butterfield and take a good look at this dealership's offerings. It will save you time, and will definitely save you money. More
by Dr.Desai
Employees Worked With
Seth, Butterfield
September 06, 2016
great sevice Easy drop off. When I'm told it will take 2 hours, it is a shorter time. If more work needs to be done, I'm told what it is so I understand it and gi Easy drop off. When I'm told it will take 2 hours, it is a shorter time. If more work needs to be done, I'm told what it is so I understand it and given the price. I have my CRV since 2011. I will not take the CRV anywhere else. More
by flamingo
Employees Worked With
john giglio
September 06, 2016
Wonderful Experience We went in just to find out how much we would get to trade in are SUV. Keith Gallo was very professional and nice. He also explained everything with d We went in just to find out how much we would get to trade in are SUV. Keith Gallo was very professional and nice. He also explained everything with details. At the end we left with a 2016 Honda CR-V that we love. They have a coustomer for life.. More
by Jennifer
Employees Worked With
Keith Gallo
September 04, 2016
Superb Service The staff is quite knowledgeable about their products, polite, and personable. Overall I have a very positive experience each and every time I am in The staff is quite knowledgeable about their products, polite, and personable. Overall I have a very positive experience each and every time I am in for service, routine or otherwise! More
by Thomas Musseman
Employees Worked With
Sam Azar
September 03, 2016
Poor Customer Service I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. W I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. While at service my passenger airbag inflater was due for recall replacement. The other recalled airbag had previously been replaced without incident several months earlier. After picking up my vehicle a new Airbag Indicator monitor was illuminated on the dashboard. This indicator had never been on. I was told the front airbag sensors and control unit were faulty and that this was present prior to any work being done on the airbag (recall). The service manager denied that any work done by the service technicians would have caused the SRS sensors to illuminate. Not being a mechanic all I can attest to with 100% certainty is that this airbag indicator had not been illuminated prior to servicing the vehicle and now it is present. I would not recommend this service center. I purchased my second Honda from a nearby dealership and will likely purchase another Honda from a different dealership than LV Honda. More
by Mortazavi
Employees Worked With
John Giglio
September 02, 2016
Awsome service They were very nice to me..treated me with respect. And i appreciate that. Thank u for your well done job i will come back in the future if i need any They were very nice to me..treated me with respect. And i appreciate that. Thank u for your well done job i will come back in the future if i need any services. Thank you More
by Abigailcaraballo
Employees Worked With
John Giglio
September 02, 2016
Top-Notch Dealership From the sales staff to the service department, L.V Honda could not do more for me. Trevor is a true asset to the operation. From the sales staff to the service department, L.V Honda could not do more for me. Trevor is a true asset to the operation. More
by Franco
Employees Worked With
Trevor Schappell
August 30, 2016
Excellent customer service. Matthew was very helpful and patient explaining the specifications of each model. I would highly recommend Lehigh Valley Honda and their associates. E Matthew was very helpful and patient explaining the specifications of each model. I would highly recommend Lehigh Valley Honda and their associates. Excellent customer service and great incentives. More
by rosered
Employees Worked With
Matthew Proscia
August 29, 2016
Wonderful Matt proscia was very kind and he explained everything slowly so that i could understand. I felt extremely accomadated and i am very pleased. Everythi Matt proscia was very kind and he explained everything slowly so that i could understand. I felt extremely accomadated and i am very pleased. Everything went better then expected! More
by Destinylee
Employees Worked With
Matt Proscia
