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Lehigh Valley Honda

Emmaus, PA

4.8
2,946 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,947 reviews

August 16, 2016

Friendly experience Margaret was very friendly and helpful. The Honda CRV my wife and purchased is just what we were looking for. So far very happy with our purchase. More

by alcamper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Jazz Bisazza
August 15, 2016

Well Done Setting up an appointment was easy and included a recall for an air bag replacement (per a call from service when the parts arrived). While checking i More

by chuckshonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappel
August 13, 2016

Honest and Fair Service While traveling on a road trip from So Florida to Allentown, which was my final destination. The passenger side power window regulator failed. I conta More

by Andy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish // Cody // Trevor Schappell // George Gordon
August 13, 2016

Service dept is great! I rely on my Honda... And I rely on service advisor Trevor Schappell to make sure my Honda is on point, and all its service needs are up to par. His More

by HondaProud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell, tech Kevin H., tech Keith R.
August 13, 2016

Efficient and on Point with the Express Service Great job by Jim Mullen and Tech 302800 on my recent service! The team was extremely efficient, and provided me with a high quality experience. See More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen and Tech 302800
August 12, 2016

Too long of waiting for some people I am a long time customer but don't like services lately. Although I had an appointment, for waiting (which I scheduled this 4 weeks in advance), they More

by Alparslan Oztekin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Aug 31, 2016 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. I would like to sincerely apologize for what transpired during your visit. As evidenced by your prior experiences with our service center, that is not the way we are accustomed to doing business. I would be grateful if you would give us another opportunity to regain your trust and confidence. I would be happy to personally get involved or our Service Director, Kevin Wagner, would be more than happy to assist. Moreover, I'd also like to cover the cost of your next oil change. Thank you again for writing your review. Sincerely, Andrew Wright, Vice President, 610-967-6500

August 12, 2016

Best service in the LV Although I am always pleased and very satisfied with the service at LV Honda, this most recent visit stands out. During a major extended heat wave, m More

by Cmartin142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
August 12, 2016

Air Bag recall/replacement. Made an appointment to take care of the air bag recall. When I arrived there I was told that the airbag had to be ordered and that I would have to com More

by Bill H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
August 11, 2016

Good Service Service Advisor Seth Butterfield was very helpful. He worked with me regards my time constraint in making appt......offered transportation (shuttle an More

by james,joseph 111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Butterfield
August 10, 2016

Always pleasant, helpful and knowledgeable. I have never had even a remotely unpleasat visit. Your staff is pleasant, waiting area is clean, good coffee (always important at 7 am😀), repairs an More

by Mollygirl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, Tito Torres
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